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Eros Cruz
Eros Cruz at Brickell Mazda

Eros Cruz | Page 6

Service Advisor

Brickell Mazda

618 SW 8th St
Miami, FL 33130

Contact Me
4.8
174 Reviews

Atlanta raised and Miami based. I have a passion for cars, fitness, and food. My automotive career began with Murgado Automotive, specializing in the Mazda brand since 2019. Zoom Zoom!

Dealership Experience

6 yrs, 10 mos

Specialties & Trainings

Certified Mazda Service Advisor

4.8

174 Reviews

Write a Review

174 Reviews of Eros Cruz

October 30, 2024

Dealership Rating
Employee Rating

Excellent customer service… the coffee lady made me a great decaf coffee…the waiting lobby is great More

by RAB_65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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October 23, 2024

Dealership Rating
Employee Rating

Excellent job. Javier Masson is a good seller, He demonstrated knowledge in Mazda cars characteristics More

by JRMESA2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Leiva, Karin Sanchez , Juan C Cil, Javier Masson

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Oct 23, 2024

Brickell Mazda responded

Thank you for your wonderful feedback! We're glad to hear that Javier Masson provided you with excellent service and demonstrated extensive knowledge about Mazda cars. We appreciate your trust and look forward to assisting you again in the future! RML

October 15, 2024

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Employee Rating

From purchase to maintenance this is the dealership to purchase your Mazda. During sale My-Ling was very king and patient plus amazing deal on gorgeous vehicle. This dealership has online appointment syst More

by Miss305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: My-Ling Parra, Jordi in financing was very nice and his assistant

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Oct 15, 2024

Brickell Mazda responded

Thank you so much for your detailed feedback! We're thrilled to hear that from purchase to maintenance, you've had a great experience with us. Eros, and the rest of the team truly appreciate your kind words. We’re glad that our online appointment system and renovated waiting area have added convenience to your visits. It’s wonderful to know that you’ve enjoyed every part of the process, including our café and the financing department. We look forward to continuing to serve you for years to come! RML

October 11, 2024

Dealership Rating
Employee Rating

Awesome crew, always there to help push a fair deal forward. Shout out to Jeanette who has been there for me when needed. See y’all soon. More

by Andrés Silva Pifano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeannette Rodriguez , Brian Jo, Roberto Lopez, Manger of used vehicles! Awesome dude, came out of retirement to help me with my last lease😉

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Oct 14, 2024

Brickell Mazda responded

Thank you for the shout-out! We're glad to hear that our team, especially Jeanette, has been there for you and helped push a fair deal forward. It's always great to see our customers happy with their experience. We look forward to seeing you again soon! RML

October 11, 2024

Dealership Rating
Employee Rating

Excellent customer service and professionalism from the entire team. Thank you Eros for all your assistance and transparency. More

by F.J.PEREZ39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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September 29, 2024

Dealership Rating
Employee Rating

The entire heck up on my car was made quick and easy. Would definitely recommend. More

by LINDSEY.LKM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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September 27, 2024

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Employee Rating

Very professional and informative process for the service that I needed it for my vehicle. More

by ANGIELOVESJESUS1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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September 19, 2024

Dealership Rating
Employee Rating

Every time you go to this dealership it will be a pleasure, they are very attentive! More

by MARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Leiva, Karin Sanchez , Juan C Cil

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September 17, 2024

Dealership Rating
Employee Rating

Excellent person, very professional and extraordinary customer services. The best in brickell Mazda Miami US More

by ANAMCASTILLOS0409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Leiva, Karin Sanchez , Juan C Cil

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September 13, 2024

Dealership Rating
Employee Rating

Muy buen servicio siempre son muy amables y atentos. El servicio también es rápido y cómodo para el cliente. More

by isied8911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan C Cil

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