Ethan Ranberger

So I go to look at a few cars at around 7:20 they close at 8 or atleast whats shown on the website and door. A younger African American sales guy at door asks me if I need any thing he says they are about at 8 or atleast whats shown on the website and door. A younger African American sales guy at door asks me if I need any thing he says they are about to close. I said I understand let me just look at a few cars put and deposit come back tommorrow. He was extremely rude and argumentative. I said told him you dont have to be argumentative about it he goes to say we r not in customer service this is not a chick Fila and proceeds to call me a xxxxx xxx n***r.. extremely rude and unprofessional. They don't pick up the phone to sechdule an appointment.. would stay away for sure.. More

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Tried purchasing a vehicle Called and spoke to Wiz Supposedly car hasn’t arrived yet, told him I’ll Purchase at listed price once it arrives. Supposedly he took my number to call once it’s at the l Supposedly car hasn’t arrived yet, told him I’ll Purchase at listed price once it arrives. Supposedly he took my number to call once it’s at the lot..called back to check if car arrived, was told it is already sold And sales guy said “I’m Happy we didn’t sell You the car “ and hung up on me. Very deceitful and un-ethical business practice. Shady company that is dishonest with poor communication. Awful sour experience More

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Unprofessional, disrespectful, hidden fees and terrible attitudes. There's a reason this dealer is slowly going out of business, it's the ethics and work environment. attitudes. There's a reason this dealer is slowly going out of business, it's the ethics and work environment. More

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DO NOT TRUST THIS PLACE. I worked for DAYS to get any information about a specific vehicle I was looking for (I live 10 driving hours away). After days of sketchy communicat I worked for DAYS to get any information about a specific vehicle I was looking for (I live 10 driving hours away). After days of sketchy communication, I finally find the vehicle I wanted. I told them I was ready to hop on a plane and pick it up that day, but ETHAN told me it wasn't ready to be picked up. I repeatedly emphasized my concern about it getting sold out from under me. ETHAN promised he would let me know as soon as it was available. Suddenly I get this message: "It looks like this vehicle is not here anymore." Yeah that's right. The listing is gone. They sold it right out from underneath me. Their BBB complaints are terrible. You've been warned. More

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Purchased a Tesla from Patrick. He did a great job of communicating through the entire process. We are 5 hours away and it took some coordinating to get the deal done. He was able He did a great job of communicating through the entire process. We are 5 hours away and it took some coordinating to get the deal done. He was able to get us 7.5% financing and we are very happy with the car! More

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I am deeply disappointed by the unethical and deceptive practices I experienced at Premier Automotive, specifically with their salesman Ethan Ranberger. My nephew was physically present at the dealership w practices I experienced at Premier Automotive, specifically with their salesman Ethan Ranberger. My nephew was physically present at the dealership while I assisted him remotely via phone, and the entire process was riddled with issues. Deceptive Financing Practices: Ethan failed to disclose essential financing terms, including a shocking 20% APR, until I explicitly asked over the phone. When I inquired further about financing options, Ethan became hostile and evasive. This lack of transparency is unacceptable and indicative of deceptive business practices. Unlawful Retention of Funds: My nephew provided a $1,400 deposit for a potential purchase. Despite no transaction being finalized and no paperwork being signed, the dealership refused to return the money. Ethan claimed the cash was locked in a safety deposit box and unavailable, and we were told to return later for a check. This behavior is unethical and a clear violation of basic consumer rights. Hostile and Retaliatory Behavior: When my nephew requested his deposit back, and I followed up over the phone, Ethan became hostile, hung up on me multiple times, and ultimately ejected my nephew from the dealership. This behavior was unprofessional and further demonstrated the dealership’s lack of integrity. Premier Automotive’s actions have caused significant frustration and distrust. Their deceptive practices, refusal to return funds, and unprofessional treatment make it clear they prioritize exploitation over honest customer service. Advice to Potential Customers: I strongly urge others to avoid Premier Automotive. This dealership does not operate in the best interest of its customers and should not be trusted. More

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I was just hung up on by Ethan, store salesman cannot believe it. We were discussing vehicle figures as he eventually said I’m too busy to discuss figures with you any longer. Super rude. I texted him wi believe it. We were discussing vehicle figures as he eventually said I’m too busy to discuss figures with you any longer. Super rude. I texted him with the information See below: Ethan, I literally was very excited and hoping to come make a deal with premier but absolutely can't work with you, Sir Especially after hanging up on me and my wife. My wife and I have never been hung up on by a sales person when all we were doing was discussing options and figures. I never used profanity, never spoke negatively about you (personally) in anyway. Sorry if I scared you in any way. I really didn't mean to, Sir. All you had to do was continue having a descent adult conversation to hopefully reach an end sale like we did last year. We will do you a favor and never reach out to premier again. Our experience with premier a year ago was so awesome. We won't bug premier ever again. Ultimately, sorry and regret calling. More

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This is an awful, deceitful place that ripped me off. I unknowingly bought a vehicle service contract from AmeriPlus for $3.6k. When I tried to cancel AmeriPlus, AmeriPlus told me the vehicle service c I unknowingly bought a vehicle service contract from AmeriPlus for $3.6k. When I tried to cancel AmeriPlus, AmeriPlus told me the vehicle service contract was never funded, which means Premier Auto Group might have kept the entire $3.6k. Also, I got four bad tires which failed the MD inspection, and they never agreed to cover. I had only driven 400 miles since buying the car, and the MD inspection place said the tires were bad. When you buy, make sure you don't get their vehicle service contract. Manager Muncy is awful. This place seems to be okay with ripping off customers. I will let you know how the lawsuit goes. More

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Ethan and James were great! Loved the refreshments too! Great team to work with and love my car! Loved the refreshments too! Great team to work with and love my car! More

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