Ethan Richard

I had the worst expierence buying a vehicle. At first people were nice and they took control to sell the vehicle quickly... I was showed pictures, And they moved the sell quickly with a as is cl At first people were nice and they took control to sell the vehicle quickly... I was showed pictures, And they moved the sell quickly with a as is clause and a customer purschased warrenty. (My first time buying a car this way ) They told me they would handle delivery, Delivery took a little longer than expected to find a carrier... The vehicle was cleaned and prepared for delivery. The delivery was supposed to be at my property. Instead the driver called me to tell me his truck broke down and I have to catch a Uber 1 hour away from my property. When I get there I don't see the truck I see a guy drive my car up to me. He would not give me my keys saying I owed him money. I contacted the police and the dealer. They squared it over phone. Now I look at the vehicle and see a line of dirt and a damaged passenger side rocker panel ... I ask the driver about it he said it was from the truck. I contacted the dealership about the situation. Nothing was done. Now the temporary tag and registration is expired And the dealership is somehow refusing to release the registration and title. As I paid the vehicle off. And still waiting for registration. On top of poor or no comunication. This is bad bussiness. I am a disabled veteran and I am being advised to file with FTC etc. WHERE IS MY REGISTRATION ? More

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My experience with Northshore Auto Gallery was one of the more pleasant car buying experiences I’ve had. The salesman, Ethan, was friendly and organized. After running into a small issue with the car (not No more pleasant car buying experiences I’ve had. The salesman, Ethan, was friendly and organized. After running into a small issue with the car (not Northshore’s fault), the manager Jacob went above and beyond to make sure it was handled immediately and thoroughly. I cannot say enough good things about this business and would certainly buy another car from them in the future. More

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Very unethical and unprofessional dealership. We drove over 200 miles and said we wanted a vehicle. The dealership sales rep Ethan told us that they were going to repair a broken port and repair We drove over 200 miles and said we wanted a vehicle. The dealership sales rep Ethan told us that they were going to repair a broken port and repair the rims. Not even 24 hrs after we left the dealership, they sold the vehicle to someone else. They sent a TEXT MESSAGE to let us know. After the fact, so many lies were told. Bottomline I would not recommend this dealership. More

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