Ettleson Buick GMC | Page 12

Cadillac Servicing I brought my Cadillac in for service and I thought the dealership was very professional I how they handled the job. I didn’t experience a long waiting I brought my Cadillac in for service and I thought the dealership was very professional I how they handled the job. I didn’t experience a long waiting time and the repair people were able to pinpoint exactly the work that needed to be done. they serviced my car quickly and I didn’t have to wait too long before they finished the work. More

by KEVIN.WILLIAMSLLC Verified Customer Verified Customer

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Oil change They were on time with my appt and very good at getting me done fast and letting me know if anything else needs to be done They were on time with my appt and very good at getting me done fast and letting me know if anything else needs to be done More

by RITA-REBA Verified Customer Verified Customer

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Radio replacement. Friendly courteous staff, took a little too long to get loaner vehicle. Overall a very positive experience. Would recommend your dealership. To my fri Friendly courteous staff, took a little too long to get loaner vehicle. Overall a very positive experience. Would recommend your dealership. To my friends and family. More

by mgeski Verified Customer Verified Customer

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Misleading When I leased my new Buick I was of the understanding that service was included in the lease payment, like Honda provided in the leases that I had wit When I leased my new Buick I was of the understanding that service was included in the lease payment, like Honda provided in the leases that I had with them for the past 12 years! However that’s not the case with Ettleson Buick. I have to pay for oil changes and other services!!! I’m not a happy customer!!! More

by marvin9 Verified Customer Verified Customer

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Too much one-sided information Sched an oil change & follow up on an AC recharge for my 2013 Enclave. Took 2.5 hours. They rotated my tires w.o. asking (I had them done 2 mos. prior Sched an oil change & follow up on an AC recharge for my 2013 Enclave. Took 2.5 hours. They rotated my tires w.o. asking (I had them done 2 mos. prior). Said I needed new rear evaporator & blower motor (due to size of new replacement evap) $1450+ Recommended brake job $800+ Total estimate almost $2400. As lot to process and review as a result of an oil change appointment. I'll have to rely strictly on my neighborhood mechanic from now on. More

by ElDee Verified Customer Verified Customer

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The whole crew was very professional and courteous. Very professional and courteous staff . Bla is your time for tomorrow night to come tomorrow night and Saturday morning let us have some good night a Very professional and courteous staff . Bla is your time for tomorrow night to come tomorrow night and Saturday morning let us have some good night and let More

by DSTASKIE Verified Customer Verified Customer

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Efficient and caring Brian is always very professiona. I was the last one of the night and my car came by tow truck. He made sure I was constantly updated as to the status Brian is always very professiona. I was the last one of the night and my car came by tow truck. He made sure I was constantly updated as to the status of my car More

by gmichelle661 Verified Customer Verified Customer

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Just great Very helpful and most important honest and informative Great information on history of car and plenty of time to make a decision This is where I w Very helpful and most important honest and informative Great information on history of car and plenty of time to make a decision This is where I will be buying cars from now on More

by sjbdds Verified Customer Verified Customer

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Best car experience ever My salesman Keith was wonderful. I meet the used car manager Tony N. Who went above and beyond my expectation of any car salesman’s I ever meet. They My salesman Keith was wonderful. I meet the used car manager Tony N. Who went above and beyond my expectation of any car salesman’s I ever meet. They were not pushy or aggressive and told me our products do the talking for us. I’m proud to say the Ettleson has a customer for life. I even meet the GM Frank A who personal came over and introduced himself and told any problems compalnts ot questions to call him direct anytim of the day. Mr. Ettleson has put the best team together I have ever seen and I guess that’s why they are best. Thank you guys again at Ettleson Cadillac for making me feel part of the family More

by mile5858 Verified Customer Verified Customer

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Great Experience Great dealership and great service. Our last 4 vehicles have been through Ettleson and they have always been fantastic to work with. We would reccomen Great dealership and great service. Our last 4 vehicles have been through Ettleson and they have always been fantastic to work with. We would reccomend them to anyone looking. More

by LIZTOMICH Verified Customer Verified Customer

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