Evan Stephens

REALLY DISAPPOINTED IN YOUR SALES POLICY I would give them a 0 if I could. Made an appointment to purchase a used vehicle today from this dealership. Because the sales person didn't respond I would give them a 0 if I could. Made an appointment to purchase a used vehicle today from this dealership. Because the sales person didn't respond to an email till late afternoon on Monday for purchase then. Only to be emailed 2.5 hrs before leaving for said appointment and told "Don't leave until you hear from me. Currently, there are 2 couples here looking at the car.!!! " This after receiving 2 emails from sales person this morning, confirming said appointment. And the final response..."I am sorry if there has been some confusion I caused. The car has always been for sale all along. It is a company policy; I cannot hold a car or take a deposit on a car to hold it. I thought I was being courteous to give you the "heads up" others were looking at it this morning. Subsequently, it has not sold and is available to you. " That type of information would have been useful days ago, i would have walked away then. I'm no longer interested Evan and Brandon....that is a despicable business practice...it just tells me that you and your dealership don't give a xxxx about the customer.....it's about the sale. I will spend my money elsewhere!!! More

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Absolutely Outstanding I came into Performance Toyota already a happy customer with my 2016 Highlander Limited. My intentions was just to see what's new. Evan Stephens giv I came into Performance Toyota already a happy customer with my 2016 Highlander Limited. My intentions was just to see what's new. Evan Stephens give me a informative guide tour of the new Highlanders and their cool new safety features. When asked about me trading in my Highlander, that was unthinkable. I did not want to have a higher car note. This is when he made me an offer I could not refuse. I drove out in a brand new 2018 Highlander Limited was the same as my existing car note. I am a happy Camper! Thanks a million Mr. Evan Stephens! More

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New car lease Evan was very professional and had good product knowledge. He was very patient with us. I would definitely recommend him to others. Note: The fin Evan was very professional and had good product knowledge. He was very patient with us. I would definitely recommend him to others. Note: The finance manager might want to brush on his math skills.. More

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Evan at Performance Toyota Fairfield Evan was great at Performance Toyota in Fairfield. He was patient and did not try to pressure me into making a decision. Very professional. He spent t Evan was great at Performance Toyota in Fairfield. He was patient and did not try to pressure me into making a decision. Very professional. He spent time explaining the car before I left - everything was ready to go. I would definitely go back! Ask for Evan Stephens! More

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Great Work! This was a great dealership with an awesome and informative salesman. Evan worked with us from beginning to end and helped us every step along the way This was a great dealership with an awesome and informative salesman. Evan worked with us from beginning to end and helped us every step along the way. I wouldn't have changed a thing. Overall, this was a great buying experience with tons of information shared with us regarding Toyota and the specific vehicle we purchased. It showed how much Evan cared about his customers and his position at Performance Toyota. Thanks again! More

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2017 Sienna Great Experience buying my new 2017 Sienna. Evan was knowledgeable, helpful and didn't pressure us. I am happy with my purchase and would again do Great Experience buying my new 2017 Sienna. Evan was knowledgeable, helpful and didn't pressure us. I am happy with my purchase and would again do business with Performance Toyota. More

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2017 Sienna The researching and buying experience at Toyota was comfortable, and no one made me feel pressure and were very good at explaining their reasoning. I The researching and buying experience at Toyota was comfortable, and no one made me feel pressure and were very good at explaining their reasoning. I appreciate all of the assistance in getting the van we needed. Ultimately we paid what True Car said was a great price for the vehicle. More

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