FORREST DISTERDICK
FORREST DISTERDICK at Columbus Auto Source

FORREST DISTERDICK | Page 6

SALES PROFESSIONAL

Columbus Auto Source

755 US HIGHWAY 23 N BLDG F
DELAWARE, OH 43015

Contact Me
4.6
59 Reviews

Dealership Experience

7 yrs, 6 mos

Industry Experience

31 yrs, 5 mos

Languages Spoken

English English

4.6

59 Reviews

Write a Review

59 Reviews of FORREST DISTERDICK

October 03, 2020

Dealership Rating
Employee Rating

First, let me say Forrest is awesome. He listened to my list of non-negotiables and through the dealership management and a top-notch service manager and department, delivered the car I wanted, for the adv More

by dwaters56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Kellstadt, ZACHARY SEAGLE

Oct 06, 2020

Columbus Auto Source responded

Thank you for the kind words and trusting our sales team to put you in the vehicle that you wanted! We wish you the best with your new Navigator and hope you and your family stay safe and healthy! Nick C., Marketing Director

July 25, 2020

Dealership Rating
Employee Rating

Scam artists I would give them less than 1 star if I could!! I bought a "great" used car from them. I didn't test drive it due to Covid and as soon as it was deliv More

by Melissa M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 08, 2020

Columbus Auto Source responded

Revised and corrected at 3:06pm 8/8/2020. response was meant for another reviewer.

Aug 08, 2020

Columbus Auto Source responded

Melissa, we are genuinely sorry your experience was not pleasant. It is important for you to know we spend a lot of time and resources making sure all of our offerings are "road ready". So to receive feedback like this is naturally of great concern to us. This vehicle was inspected and serviced per our standard process and was determined it had no issues, mechanical or otherwise, prior to delivery to you in Vermont. In fact, as owner/principal of the dealership, I drove it for about a week and experienced no issues. As much as this situation pains us to hear, like all of our vehicles, this one was sold "as is". Not only that, but a warranty was offered and declined. Once the vehicle was delivered to our customer, it was driven by the customer for two weeks and 750 miles before she decided it didn't measure up to their standards. We are an Ohio used automobile dealer and vehicles are prepped to meet Ohio standards. Our GM, Doug, had numerous conversations with this customer and tried to come up with some kind reasonable resolution, but this customer persisted by texting and emailing insults to our employees and just not acting in good faith. Name calling and cursing during these conversation ensued even while we were trying to address their concerns. It's important for our customers, both current and future, to know we NEVER ignore a post-sale issue and we ALWAYS attempt to arrive at a reasonable solution. In this case, our GM he had to draw the line when this customer became verbally abusive and unreasonable with their demands. There is simply no path to a reasonable solution once this happens.

Aug 08, 2020

Melissa M responded

You may want to review the conversation as this response is severely incorrect. Car was hauled to us and received 3 days post buying. The "service rear axle " light came on within minutes of driving it. Car was never towed. I live in another state so going to your location is impossible. You NEVER spoke to our mechanic and the rear differential was like it was much longer than we had car. I can show their report to you again. First and foremost you NEVER offered a reasonable solution in return to ours of helping with repairs or taking car back. The threat was sending this situation to a lawyer.

Aug 08, 2020

Melissa M responded

We informed Forrest of our concerns immediately!! Even sent a photo- would you like the same it has the time and date with it? We had to find a reliable garage that could read the car's computer and they could not get us in immediately. They were over an hour from our house , we live in a very rural location and travel over 25 miles a day to get to work. Doug never gave me his recommended solution, he regularly ignored my calls. One time I'm informed he would call shortly,as he was working on your website. 2.5 hours later nothing and when I call back he was gone. In fact he set up a time to discuss his "response" and proceeded to leave me waiting for over 2 hours then proceeded to send an email saying he was too busy to keep his appointment, then states he'd call on Monday which he never did. That left me feeling not important as he repeatedly said I had no idea what I was talking about when I stated this car was not inspectable in VT, just because I am female, I'm sure but I know what I was telling him. He stated I had no intention of deleting my reviews and I said I would otherwise this would not be here. He hung up on me during our last conversation

March 03, 2020

Dealership Rating
Employee Rating

I had the best experience with Columbus Auto Source! They were kind and friendly and SUPER easy to work with. They helped me pick out a great vehicle with awesome features and great reliable reviews. Im exci More

by Kendlenicole13
Recommend Dealer
Yes

Other Employees Tagged: Andy Christensen

Mar 03, 2020

Columbus Auto Source responded

We so greatly appreciate you choosing us to help you with your vehicle search! If there is anything else we can help you with moving forward, just let us know, and we'll be more than happy to assist! We look forward to working with you again!

July 04, 2019

Dealership Rating
Employee Rating

A great dealership full of great peopl Forrest was nothing but helpful the whole time there and everyone helped me to the get the truck I've been waiting for! Will come back again! More

by Tonyg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Christensen

June 12, 2019

Dealership Rating
Employee Rating

BUY FROM HERE Very professional, helped me get exactly what I needed. Very good people to work with. They have a deal for everyone looking to buy a used car. More

by cameronterhune
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Christensen

June 05, 2019

Dealership Rating
Employee Rating

Thanks Forrest My experience wit Forrest and the crew at CAS was great. They made some minor repairs that I requested and in the end I drove away with a car that I h More

by Cbus
Recommend Dealer
Yes

Other Employees Tagged: Andy Christensen, Garage Crew!

May 31, 2019

Dealership Rating
Employee Rating

Great friendly service! My experience with Columbus auto source was great! Friendly salesman. Went above and beyond to get me on a car. Great service! Would recommend! Love m More

by Volkswagenlover81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Christensen

April 13, 2019

Dealership Rating
Employee Rating

Father and Son Thanks for the great service. From the time we walked in they were ready to help us find what we were looking for. The place is a way from home but I More

by Dad and son
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ely Conrad, COLBY LEMANTON

February 17, 2019

Dealership Rating
Employee Rating

Knowledgeable and friendly associates Stock was decent - I didnt review all of it due to finding what I wanted online, which I expect is how most people find this place (it's not a commonl More

by Wulfheart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ely Conrad, COLBY LEMANTON

...
6

Dealership Inventory (75 Vehicles)

used 2011 Honda Pilot car, priced at $6,400
2011 Honda Pilot
used
Red exterior
Automatic
Four-wheel Drive
used 2006 Scion xA car, priced at $3,985
2006 Scion xA
used
N/A exterior
Automatic
Front-wheel Drive
used 2018 Ford Fusion Hybrid car, priced at $8,985
2018 Ford Fusion Hybrid
used
N/A exterior
CVT
Front-wheel Drive
used 2013 Nissan Rogue car, priced at $7,995
2013 Nissan Rogue
used
Brilliant Silver Metallic exterior
CVT
Front-wheel Drive
used 2016 Ford Escape car, priced at $8,995
2016 Ford Escape
used
N/A exterior
Automatic
Four-wheel Drive
used 2018 Dodge Charger car, priced at $15,966
2018 Dodge Charger
used
Gray exterior
Automatic
Rear-wheel Drive