Fabian Flores

Fabian and Derrick were so helpful and kind! This was my first time purchasing a vehicle and they made me feel informed and comfortable throughout every step of the process. I especially appreci This was my first time purchasing a vehicle and they made me feel informed and comfortable throughout every step of the process. I especially appreciate Derrick's willingness to walk me through the different options and explaining the options and features of each plan in a way I could understand. Fabian and Derrick were great and I can't recommend them enough! More

by alwollesen Verified Customer Verified Customer

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I purchased a vehicle almost one month ago and I still do not have the 2nd key fob that I was promised. My husband has called twice and no one will call him back. Further, there was a deep gash in the car t not have the 2nd key fob that I was promised. My husband has called twice and no one will call him back. Further, there was a deep gash in the car that was not disclosed or discussed with me prior to purchase. My husband has called and tried to speak with someone about it and what we can do to repair it or at least paint and seal it and no one will call him back. I've bought three cars from you and I have not had this kind of experience until now. Disappointed. More

by bethhafoka Verified Customer Verified Customer

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I almost gave up on Hyundai‘s due to the Topeka service. It’s just not very good and I was losing confidence in the car. After going to the Lawrence location I feel very confident that I could both purchase It’s just not very good and I was losing confidence in the car. After going to the Lawrence location I feel very confident that I could both purchase and service my car there More

by c_wilson136 Verified Customer Verified Customer

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I had a very disappointing experience with this dealership. Communication was terrible from the start. Before I paid for the car I was told they would fix a couple things we agreed on locally and r dealership. Communication was terrible from the start. Before I paid for the car I was told they would fix a couple things we agreed on locally and right after I paid was told it would actually have to be done there, the dealership was 2.5 hours from home. I reached out about my vehicle to get this work done and was promised a call back the same day with more information. That call never came. I followed up multiple times over the next nine months for things agreed to when I purchased the car, and each time I was told someone would get back to me shortly—still nothing. They were waiting on a part, so and so wasn't in the office, etc. there was always an excuse. It felt like I had to chase them down just to get basic answers. When I finally did speak with someone, they didn’t have any of the details I had previously asked for and seemed completely unprepared. This lack of professionalism and follow-through is unacceptable. After nine months, numerous phone calls and a new general manager (who was wonderful and the only one who seemed interested in handling this), I was finally able to get my car taken care of... only to have it delivered back to me at the wrong address in a different city. Right on par for how this entire experience went. Glad to finally be done with them. More

by Krystac2005 Verified Customer Verified Customer

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Fabian was excellent to work with. Everything was handled smoothly and there were zero hassles. Great experience!!! Everything was handled smoothly and there were zero hassles. Great experience!!! More

by yarrowharvey Verified Customer Verified Customer

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Daniel was perfect. Service was outstanding. Communication was excellent. Car was finished on time. Very happy with my visit. Service was outstanding. Communication was excellent. Car was finished on time. Very happy with my visit. More

by yarrowharvey Verified Customer Verified Customer

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Everyone was very helpful and kind. It was a difficult situation but we got through it. It was a difficult situation but we got through it. More

by tabobrien7 Verified Customer Verified Customer

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The selection here is a bit limited with it being a little smaller but they worked very hard at getting me the vehicle I was looking for even though they didn’t have it in their stock. little smaller but they worked very hard at getting me the vehicle I was looking for even though they didn’t have it in their stock. More

by drendolsk Verified Customer Verified Customer

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Excellent service. To work care about their customers speedy sdiligent, Daryl. Very attentive to the customer and get a good price for your car To work care about their customers speedy sdiligent, Daryl. Very attentive to the customer and get a good price for your car More

by lmaldonado128 Verified Customer Verified Customer

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Great place to buy a car! Everyone was super friendly and willing to work with you to find your dream car Everyone was super friendly and willing to work with you to find your dream car More

by yva Verified Customer Verified Customer

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