Fady Cherubim | Page 5

Do NOT go to Boch Nissan in Norwood. I am EXTREMELY disappointed in their customer service and overall first experience with Nissan in general. I am sad I have a 3 year lease, as I wish I would no long disappointed in their customer service and overall first experience with Nissan in general. I am sad I have a 3 year lease, as I wish I would no longer be associated. I bought a BRAND NEW 2020 Nissan Murano SL and have had issues with all of my dashboard lights now for 3 weeks. I first called the salesman who sold it to me a he had said to reach out with any questions or concerns. No help at all. Told me he would ask his manager as he is new and never called me back. Then I called him again only for him to tell me to contact Nissan corporate and have my husband deal with it. I got it repaired in Milford, as logistically that is better for me, but had a second issue with the car (lights on again and trunk will not open) which leads me to believe there is some sort of issue with the vehicle itself. I had a voicemail out the the Sales GM of Norwood and never received a call back. I called 3 times after that to try and get a response or direction on what I was supposed to do, as I work full time and have a family and frankly don’t have time for this. I finally just got ahold of another Sales GM who was unapologetic, put me on hold during the middle of me telling him what the issue was and then preceded to come back and tell me “it’s Sunday and there’s 20 people in the showroom”. He told me he couldn’t help he wasn’t the right person and that I need to contact Nissan corporate to document. IS THIS A JOKE?! No help whatsoever and like I said non apologetic. So I am now stuck with a vehicle that has all lights on my dashboard, trunk doesn’t work, and have to make additional time off in my schedule to take off work and get this fixed. I will be contacting Norwood corporate directly and making sure to let them know of the lack of customer service. I will never go with Nissan again, and my family and friends will CERTAINLY never work with Boch Nissan in Norwood again. More

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He is really friendly and helpful, he explained all the features about the car and also gave us a good deal while negotiating about the price of the car features about the car and also gave us a good deal while negotiating about the price of the car More

by arrohit1995 Verified Customer Verified Customer

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The greatest dealership I’ve ever been to! They are The greatest dealership I’ve ever been to! They are upfront, honest and careIng individuals. They really don’t mess around. They are direct and stra The greatest dealership I’ve ever been to! They are upfront, honest and careIng individuals. They really don’t mess around. They are direct and straight to the point. More

by SUE_DESMARIAS Verified Customer Verified Customer

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The service was great. Fady made me feel right at home. The transaction was made swiftly. No hassle. I would definitely recommend him. God Bless The transaction was made swiftly. No hassle. I would definitely recommend him. God Bless More

by BORRERO915 Verified Customer Verified Customer

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Great Shopping experience with Fady. Was fast to respond to our questions and very helpful going through our options. He was available to us via text and email throughout the process and we loved working w to our questions and very helpful going through our options. He was available to us via text and email throughout the process and we loved working with him. More

by Corcoran.michele Verified Customer Verified Customer

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Its been a pleasure dealing with the boch nissan team . They really went above and beyond to help me trade my car and get the new car in short and professional manner . Thank you very much for everything They really went above and beyond to help me trade my car and get the new car in short and professional manner . Thank you very much for everything More

by EMILEYOUSSEF7377 Verified Customer Verified Customer

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Great experience great price and service was Exceptional Fady went above and beyond to make sure everything was perfect. I can’t say enough about his assistance Fady went above and beyond to make sure everything was perfect. I can’t say enough about his assistance More

by BEEGRACE Verified Customer Verified Customer

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Excellent service I would give Boch Nissan a 10 on the service they gave us from walking in the door to walking out. I left there in a brand new 2020 Rogue SV and absol I would give Boch Nissan a 10 on the service they gave us from walking in the door to walking out. I left there in a brand new 2020 Rogue SV and absolutely love it. More

by Dmcarlisle Verified Customer Verified Customer

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1kDy98 Nissan Norwood Dealers best one from help to explain to financial and business perfect With a late of experience takers everything in good to be fi Nissan Norwood Dealers best one from help to explain to financial and business perfect With a late of experience takers everything in good to be finished fast best service Thanks to all Exactly to fadi cherubim George Matta’s Nick kischko George Rizkallah And Matt at service Thanks Nissan companies best one Layla cobti More

by LAYLACOBTI Verified Customer Verified Customer

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Great car, unorganized service Boche Nissan has great inventory, but their service is lacking. Between being handed off from person to person, errors made in my contract, rude sales Boche Nissan has great inventory, but their service is lacking. Between being handed off from person to person, errors made in my contract, rude sales techniques for post-sale add-on, and items missing from the vehicle, I was left loving my Nissan, but still not happy, comfortable, or confident in my purchase. More

by RogueLease Verified Customer Verified Customer

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