Faye Hinds | Page 18

I had been to another dealership the day before I visited McKaig, and the experience was so horrible that I considered giving up on purchasing a new car. Faye contacted me the next day and assured me that th McKaig, and the experience was so horrible that I considered giving up on purchasing a new car. Faye contacted me the next day and assured me that the McKaig experience would be completely different. I had researched car pricing online and found that McKaig ha the best prices in the area, so I decided to give it one more try. From the moment I walked in the door, I was greeted and set up with Mike Lambert in sales. Mike had excellent customer service skills and was so easy to work with. He didn't try to talk me into a more expensive car, he simply wanted me to get what I wanted. McKaig had the exact vehicle I was looking for in stock, and it was priced thousands below other dealerships. My credit wasn't in the best of shape, and I was worried about financing, and that's where Jeriamy came in. He is excellent at what he does, and it seems they have a great reputation with the lenders because Jeriamy was able to get me financed for the vehicle in no time at all. I felt no judgement from them on my credit history and their attitude was "let's get you financed and help you get your credit back on the road again." Floyd walked me through signing all the paperwork that comes with purchasing a car. He explained everything in a way that was easy to understand and never got impatient when I had questions. Faye and even sales specialists that were not involved in the sale constantly made sure I was comfortable and had something to drink. At the end o the sale, Mike did not just hand me paperwork instructions on setting up my onstar and Bluetooth in my new vehicle. He actually sat in the car with me and called onstar with me to set up my account and went through every function on the vehicle to make sure I knew how to use them so that I could enjoy my new vehicle to the fullest. I have never encountered such a wonderful experience in buying a car. From walking in the door, to driving off the lot in my new car was such a short time span and never unenjoyable. I will never, ever go anywhere to buy a car again! If you are considering purchasing a car, do yourself a favor and go by McKaig first. Chances are, you'll never have to go visit another dealership! More

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