Fayiz Zureikat | Page 7

new car purchase Went to look at a 2019 Highlander was very impressed with not only the car but my salesman Jerry. He went out of his way to accommodate me and was v Went to look at a 2019 Highlander was very impressed with not only the car but my salesman Jerry. He went out of his way to accommodate me and was very polite not pushy! I would recommend him to my friends and actually already have.When I picked up my car he was very informative on the workings of my new car he showed me all that I needed to be able to drive away comfortable and confident. More

by BPHILBRICK13 Verified Customer Verified Customer

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Awesome Experience Five stars for such an awesome experience at Boch Toyota South! While driving by, my husband and I decided to stop in and get some information on the Five stars for such an awesome experience at Boch Toyota South! While driving by, my husband and I decided to stop in and get some information on the new Camry. The dealership was busy this Friday afternoon but we were welcomed (although we did not have an appointment) and waited a few minutes for our sales person, William. He gave us options, test rides and did not rush us at all! I was especially impressed with the safety features Toyota offers and also the comfort of the seats (great lumbar support and superior ride. We met the Sales Manager who was so helpful and needless to say, we left signing for a 2019 Camry. We are so thrilled with the ride and features! I would definitely recommend Boch Toyota South what a great dealership! More

by JSILVESTRI033 Verified Customer Verified Customer

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6 hours to buy a suv Used the USAA car buying service to get the vehicle I wanted. (2019 Toyota RAV4 gas with dual a/c heat, heated seats, heated steering wheel, and XM ra Used the USAA car buying service to get the vehicle I wanted. (2019 Toyota RAV4 gas with dual a/c heat, heated seats, heated steering wheel, and XM radio. Preferred black/black). Got response from 3 dealers. Boch South called me and gave me the number they would sell the SUV for. It was a good price. Drove a RAV4 at another dealer. Price they quoted me was couple of thousand dollars above what Boch gave me. Called Boch South and they confirmed the price of the RAV4 configured the way I wanted. Boch was giving me a good deal but they are located over an hour away from me. Went to another dealer and told them what Boch would sell the vehicle for. The would not match the price and told me that if I went to Boch they would say that that vehicle was already sold or find some other reason to not give me that price. I called Boch South and told them I wanted to buy that vehicle but I live over an hour away and I wanted to make sure that they had that vehicle at that price. I was assured that they had plenty of vehicles like I wanted and that this was not a onetime deal it was for everybody during President's Day weekend. I made an appointment for 3pm. We got there a little early but soon met a salesman. He said he had my information and would bring the RAV4 around. My wife and I got in the vehicle while the salesman went to get plates. While waiting for the salesman, I turned on the radio to find out there wasn't any XM. Went inside and found the salesman and told him he got the wrong RAV4. He said that was the vehicle being sold for the price I was quoted. Salesman got a supervisor who told me that vehicle is what my quote was for. Told supervisor I had talked to Boch South numerous time to confirm what I was getting for that price. After a while, the supervisor returned with copies of telephone logs between me and Boch South and said there was confusion about what happened but they would sell me my vehicle for the price they quoted me. Then they left my wife and I sitting there for over an hour until the salesman came for my keys to my old car. Then we sat there some more until about 8pm when I was told to go to the business office to complete the paperwork. When I left the office the supervisor was standing there and made a remark about I had been there 7 hours and was a record. Then the salesman brought my wife an I outside to my new vehicle and showed us that it had XM radio. By this time the dealership was closed and most of the lights were out. But I wanted to know how things worked and had to move my stuff from my old car to my new RAV4. The salesman was not happy as he wanted to get home to his 8month old baby. Finally we let him go and we drove around the parking lot figuring out what did what. More

by MACKINTO Verified Customer Verified Customer

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Fayiz is a man of his word the communication there between managers and each other is poor along with communication between managers and sales agents. I had to go back to get the communication there between managers and each other is poor along with communication between managers and sales agents. I had to go back to get an issue fixed and it was always a surprise that I was there. More

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Great experience I have been searching for a new truck for months now. I ended up choosing boch south for the warranty. I found once I got there that the customer serv I have been searching for a new truck for months now. I ended up choosing boch south for the warranty. I found once I got there that the customer servace is top notch also great experience More

by DCROPPER Verified Customer Verified Customer

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Amazing Customer Service I can’t rave about my experience with Boch Toyota South enough. The team of people that helped me were exceptional. Fayiz Zureikat, Ahmed Abdalla, and I can’t rave about my experience with Boch Toyota South enough. The team of people that helped me were exceptional. Fayiz Zureikat, Ahmed Abdalla, and Robert Rockwell made it happen, following up with me every step of the way. I was stuck in a lease owing way more than it’s worth because of the miles on it. I felt hopeless, but they made it happen and I purchased the car I’d wanted for years! Next was the registering of the vehicle. Living in Northern NH did not scare them away. Ahmed went above and beyond great customer service and drove the car over 3 hours north through a snow storm to deliver the vehicle to me, took the time to show me all the functions of the car and left me with a full tank of gas! A few weeks after, I made the mistake of driving it through a car wash that left marks on my brand new car. I reached out to Ahmed to see if there were discounts for detailing and he had it taken care of at no cost. Never have I ever dealt with such a helpful, incredible team of people at a dealership. Their customer service has been 110% every step of the way. More

by A.Lee Verified Customer Verified Customer

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24 month free maintenance I missed my free maintenance on my Highlander by 3 months and also my wife’s. Boch Toyota said no problem, we’ll take care of each at no cost to you! I missed my free maintenance on my Highlander by 3 months and also my wife’s. Boch Toyota said no problem, we’ll take care of each at no cost to you! 😀 More

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Great price for nice car Boch gave me the best price along with a great warranty. Sales people were very friendly and the car was very clean and sysytems were explained well. Boch gave me the best price along with a great warranty. Sales people were very friendly and the car was very clean and sysytems were explained well. More

by BLAUDONE Verified Customer Verified Customer

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Efficient. Always helpful, and polite. I love they're open late & on weekends for service. The waiting area is also great. You can watch T.V or go to a private a Always helpful, and polite. I love they're open late & on weekends for service. The waiting area is also great. You can watch T.V or go to a private area to do work. More

by DMMWILL Verified Customer Verified Customer

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fast and professional This is my second lease from Boch South. Service excellence is what will keep me coming back. Special attention from the service advisors is a big p This is my second lease from Boch South. Service excellence is what will keep me coming back. Special attention from the service advisors is a big plus. More

by PAULSPIELER0125 Verified Customer Verified Customer

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