Federico  Rivas
Federico  Rivas at Ocean Mazda
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Federico  Rivas

Salesperson

Ocean Mazda

9675 NW 12th St
Doral, FL 33172

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14 Reviews

Dealership Experience

5 yrs, 9 mos

Industry Experience

5 yrs, 9 mos

Languages Spoken

Spanish Spanish

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rated

14 Reviews

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14 Reviews of Federico  Rivas

March 17, 2024

Dealership Rating
Employee Rating

This dealership sold us a vehicle with a rollover mileage issue and they never informed us about it. We find out while trying to trade our vehicle on their West Kendall store today. They sold me a CX-5 with More

by flores_64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 17, 2024

Ocean Mazda responded

Hello, Francisco. Thanks for your review and for bringing this to our attention. We noticed that duplicates of this review were cut and pasted by another profile on different platforms. I am sorry that your recent experience did not meet your expectations and welcome the opportunity to do whatever I can to facilitate the resolution of the concerns you included in your review. Please contact me either by phone or email at your convenience. I look forward to speaking with you. Robert Lara General Sales Manager rlara@oceanautomotivegroup.com

July 06, 2021

Dealership Rating
Employee Rating

Gracias Federico! Me ayudo en mi proceso para obtener el carro de mis sueños! Siempre fue muy atento y servicial, espero trabajar contigo de nuevo en el futuro! More

by alesugey
Customer Service
Friendliness
Price
Recommend Dealer
Yes

February 04, 2020

Dealership Rating
Employee Rating

Great team, that try hard to fullfill a business transaction My wife and I arrived at the dealer an hour before closing and all the employees that worked in our business transaction, were able to fulfill and clo More

by JORODENG
Friendliness
Recommend Dealer
Yes

January 25, 2020

Dealership Rating
Employee Rating

Federico was fantastica. Very attentive and worked with me to get me a great deal. Was a very painless experience. In and out in under 3 hours. More

by MTM1064
Recommend Dealer
Yes

Other Employees Tagged: Robert Lara

January 24, 2020

Dealership Rating
Employee Rating

Excellent Service!!! Excellent service, Federico is a great consultant, he explained very well all the features, safety points and value of my CX-9 and gave me reasons to More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Lara

January 21, 2020

Dealership Rating
Employee Rating

excellent service me atendieron muy bien y se dedicaron a ofrecerme lo mejor según mi perfil, adicional pude probar el vehículo antes de comprarlo y me explicaron con d More

by SIMARAYZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sr Alan de financiamiento

January 20, 2020

Dealership Rating
Employee Rating

Incredibly helpful and honest. What a great experience when dealers do everything possible to help people like me who have lost their credit due to unforeseen events while being a l More

by APROENZA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Miguel DeLeon, Finance Manager

January 08, 2020

Dealership Rating
Employee Rating

Federico went above and beyond during the sale and afterward with service to ensure this process was easy and enjoyable. Thank you Federico for all of your help! More

by Jamona H
Recommend Dealer
Yes

Other Employees Tagged: Brian Morales, Jorge Nunez , Alan Murasso

January 01, 2020

Dealership Rating
Employee Rating

Great service Excellent customer service. Great place, great people. Willing to help and work with you depending on your needs. Really smooth process. Can’t say any More

by GDUNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Lara

December 25, 2019

Dealership Rating
Employee Rating

Great experience We got a good service, a great sales man and a good deal. The dealer is remodeling. Test drive was good. I will take my daughter to buy her car here More

by DMJPG63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Miguel Deleon

1

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