Check out Felicia Murphy's reviews on DealerRater

February 17, 2026

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Got my oil changed and tires rotated. Very quick and affordable! Everybody that I was in contact with were professional and kind! Very quick and affordable! Everybody that I was in contact with were professional and kind! More

by junegolub76

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Felicia Murphy

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February 07, 2026

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My appointment was kept promptly and the service was done in a timely manner. Good dealership!! in a timely manner. Good dealership!! More

by stevekpastor

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Felicia Murphy

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Feb 09, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

February 05, 2026

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Service was timely and efficient. Dealership very neat and tidy friendly and comfortable. Very pleasant to work with. Dealership very neat and tidy friendly and comfortable. Very pleasant to work with. More

by Rickyking1956

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Felicia Murphy

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Feb 06, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

February 04, 2026

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I've never been charged for a diagnosis that no codes came up but some part changer said its something in the transmission and he won't know until he breaks it down. Which He said it was shifting rough f came up but some part changer said its something in the transmission and he won't know until he breaks it down. Which He said it was shifting rough from 4th to 3rd and I told them prior I thought second to first was harder down shifting never 4th to 3rd.It still isn't. So long story short. Yall want to charge me over 3,000 dollars on a whim. And whoever was the cashier was crabby.I will not be back.And I will definitely go back to Chevy. More

by PONTOONMAN74

Verified Customer

Recommend Dealer

No

Other Employees Tagged: Felicia Murphy

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Feb 12, 2026 -

Mike Burch Ford Blackshear responded

Thank you for taking the time to share your feedback and for speaking directly with our Service Manager about your recent experience. We truly appreciate the opportunity to listen and better understand your concerns. Feedback like yours helps us improve and ensure we’re delivering the level of service our customers expect and deserve. We hope to have the opportunity to earn back your trust and your business in the future. If there is ever anything we can assist you with, please don’t hesitate to reach out.

January 30, 2026

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It was fine. The truck was picked up and brought back and the recal item were taken care of. The truck was picked up and brought back and the recal item were taken care of. More

by grimesfred18

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Felicia Murphy

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Feb 02, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

Feb 02, 2026 -

grimesfred18 responded

You are welcome.

January 29, 2026

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Very Efficient and friendly Very helpful and providing details on what's being done to your vehicle and why details on what's being done to your vehicle and why More

by afghanmedic

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Felicia Murphy

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Jan 29, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

January 28, 2026

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Way too expensive. Mystery fees and charges on the invoice. Tried to upsell on things that are not broken. Took the car to another shop and they assured me that nothing Mystery fees and charges on the invoice. Tried to upsell on things that are not broken. Took the car to another shop and they assured me that nothing was wrong and that I was lied to. I'll never go back. More

by kevin boyles

Verified Customer

Recommend Dealer

No

Other Employees Tagged: Felicia Murphy

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Jan 28, 2026 -

Mike Burch Ford Blackshear responded

Mr. Boyles, thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Transparency and trust are very important to us, and it’s never our intention to make a customer feel misled or pressured. We would appreciate the opportunity to review your visit and address your concerns directly. Please contact our Service Manager, Chris Jarrell, at your convenience so we can look into the invoice and discuss what happened. Thank you again for your feedback. We value every customer and the opportunity to improve.

January 27, 2026

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Friendly and easy to get the things handled that I needed done. Was able to help me find someone to speak with about some upgrades to my vehicle. done. Was able to help me find someone to speak with about some upgrades to my vehicle. More

by WJOHNSONA77

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bart Duncan, Michael Burch, Chris Jarrell, Harl Bahntge, Greg White, Melissa Lankford

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Jan 28, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

January 24, 2026

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Employee Rating

On time Good communication by Mrs Murphy On time Excellent communication throughout service occurence The Excellent communication throughout service occurence The More

by Rw1838269

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Felicia Murphy

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Jan 26, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

January 23, 2026

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Always use them for my warranty work. Always very professional and helpful. Will Highly recommend them to other people Always very professional and helpful. Will Highly recommend them to other people More

by Chrisjacks1974

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 26, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

Felicia Murphy

Service Advisor

Mike Burch Ford Blackshear

55 Reviews of Felicia Murphy

Dealership Inventory (104 Vehicles)