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Felix Formosa
Felix Formosa at Acura of Fort Myers

Felix Formosa | Page 5

Service Lane Manager

Acura of Fort Myers

14270 South Tamiami Trail
Fort Myers, FL 33912

5.0
58 Reviews
5.0

58 Reviews

Write a Review

Dealership Experience

4 yrs, 8 mos

Industry Experience

4 yrs, 8 mos

58 Reviews of Felix Formosa

September 08, 2025

Dealership Rating
Employee Rating

Kevin and the techs are amazing! !! They should be congratulated on their professional knowledge and customer service. More

by Philip Green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Connor McAlpine, Kevin service department

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August 21, 2025

Dealership Rating
Employee Rating

I was in for my first oil change. Everything went as planned! Timely, Friendly service. More

by Steveredman2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 24, 2025

Acura of Fort Myers responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 10, 2025

Dealership Rating
Employee Rating

Quick and excellent service. Felix was polite and courteous. In and out when promised! Thanks again! More

by neildone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 11, 2025

Acura of Fort Myers responded

Hello, we're happy you found our staff Felix to be so supportive during your experience here at Acura of Fort Myers. We are always more than happy to assist you if anything else comes up. Take care!

July 31, 2025

Dealership Rating
Employee Rating

Thank you your wonderful service I received from your dealership. Felix took such awesome care of us. We just moved here from NJ and we are so happy to have found a dealership that works for us here in f More

by knobs65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 05, 2025

Acura of Fort Myers responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 25, 2025

Dealership Rating
Employee Rating

Service personnel were very professional and knowledgeable. Service was performed in a very timely fashion. I would highly recommend this dealership! More

by Kgharsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 27, 2025

Acura of Fort Myers responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

July 25, 2025

Dealership Rating
Employee Rating

The service was very helpful and knowledgeable. Service was done very quickly and on time. More

by Bbutler0190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 27, 2025

Acura of Fort Myers responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

July 20, 2025

Dealership Rating
Employee Rating

Service dept has always been good; this visit Felix was outstanding. Only issue: tell the car wash person not to move driver’s seat! More

by peterhyzak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clay Kvetko, Carole McCaige

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Aug 05, 2025

Acura of Fort Myers responded

Thank you for the great feedback and for recognizing Felix for his outstanding service. We’re glad to hear the service department continues to meet your expectations. We appreciate your note about the driver’s seat and will remind our team to be mindful of that moving forward. Thank you for your continued support.

July 16, 2025

Dealership Rating
Employee Rating

My service rep Felix was professional and very knowledgeable. He was so helpful. Best experience. More

by TheCandee1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 07, 2025

Acura of Fort Myers responded

Hi, thanks for your praise and kind comments about Felix. Feel free to reach out to us if you need anything. Have a wonderful day.

July 11, 2025

Dealership Rating
Employee Rating

Walk out into the main show room, I am thinking of buying a newer car. Three different times I was out there. Not, 1 person said anything to me. My current car was being serviced and I had time to spare. C More

by Sloewes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Jul 17, 2025

Acura of Fort Myers responded

Thank you for sharing your feedback with us! We're sorry to hear that we didn’t meet your expectations. Your input is valuable, and it will help us to provide a better experience for you in the future. Please, we’re looking into your concerns and will get back to you as soon as possible. In the meantime, please reach out to me with your preferred contact information so I can get in touch with you directly to resolve this. We appreciate your patience and understanding. Chris Downing, General Manager Acura Fort Myers | CDowning@Group1Auto.com | 239-433-1661

July 10, 2025

Dealership Rating
Employee Rating

The service department took care of the issues I had with my SUV. Thanks Felix Formosa. More

by asnowbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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