Fern Turpin | Page 10

professional, knowledgeable, good sales without pressure. My wife and I recently purchased a Kia Rio. We dealt with several dealerships while shopping and in the end it was the low pressure and very professio My wife and I recently purchased a Kia Rio. We dealt with several dealerships while shopping and in the end it was the low pressure and very professional approach taken by Mike Peters and Peter Stokes which combined with the overall service attitude at Turpin Kia which sold us. They took the pain out of what is normally a stressful and unpleasant task.The car was beautifully prepped for us and delivered ahead of schedule. The price and vehicle were right for us. More

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Turpin Kia customer service is excellent My daughter is in the Canadian Armed Forces and was home for 2 weeks leave. She has a Kia Forte and I took it to Turpin Kia for service as she had a My daughter is in the Canadian Armed Forces and was home for 2 weeks leave. She has a Kia Forte and I took it to Turpin Kia for service as she had a problem with her car. I talked with Fern and he had his service team look at her car immediately. Turpin Kia looked after the issue with complete satisfaction and went above and beyond in servicing her car. I would not hesitate to recommend Turpin Kia to anyone looking for service on their Kia. Thanks again Fern for taking the time and the excellent customer service received. More

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Excellent service Had to have work done on our 2009 Rondo, our dealer in Kanata stated that they needed the car overnight no matter what day we would bring it in, no lo Had to have work done on our 2009 Rondo, our dealer in Kanata stated that they needed the car overnight no matter what day we would bring it in, no loaner no way to get us home to Almonte, I called Turpin Kia and spoke to Fern, he told me they could do it and I would have the car back in the same day. So off we went to Turipn and lo and behold the car was ready in half an hour. Dealt with Terry at the service desk, a great experience, very friendly and knowledgeable. Made us feel like we mattered, unlike our dealership. We are going to buy a new Kia soon and we've already decided it will be from Turpin. Small town dealership vs big city dealership, no contest small town wins hands down. Can't buy that kind of service, it comes from the people and it shows they truly care! More

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Great sale! Walked through the door and greeted by Fern. "I want to learn about buying a new car" I said. Started from there and a week or so later I drove away i Walked through the door and greeted by Fern. "I want to learn about buying a new car" I said. Started from there and a week or so later I drove away in a new Kia Rio hatchback. A really good experience. The new car is being loaded on a ship in Montreal and is going north with our yearly sealift of dry goods and new furniture. It was an education process for me. Fern and Peter were great is answering my questions, listening to my needs and giving me appropriate options. Good folks. More

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New Vehicle Purchase I have purchased my last 3 vehicles through this dealership and could not possibly say enough about the whole team. They stand behind you from start t I have purchased my last 3 vehicles through this dealership and could not possibly say enough about the whole team. They stand behind you from start to finish all the way .You will not get this level of treatment anywhere else. More

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Thrilled with the whole buying experience What can I say, I think the fact that this is the fourth or fifth car I and my family has bought from Fern says it all. I was very impressed by h What can I say, I think the fact that this is the fourth or fifth car I and my family has bought from Fern says it all. I was very impressed by his helpfulness, humour and honesty. They thoroughly checked this used car end to end a couple of times for any potential problems. They fixed, replaced and tweaked things far beyond what I would expect any dealer to do. My family all mentioned how clean and new looking this 2009 car was when delivered. I'm very happy with Perth Kia and would recommend them to my family and friends. More

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NO comparison to other Ottawa / Surrounding Dealerships I had the most HORRIBLE experience with Kia to start - 417 Kia was shady at best and Dilawri Kia was unprofessional, rude and insulting over the phon I had the most HORRIBLE experience with Kia to start - 417 Kia was shady at best and Dilawri Kia was unprofessional, rude and insulting over the phone. I had almost given up when I reached out to Perth Kia and Cory Ratcliffe the manager wowed me from the VERY first e-mail response. Since then I have referred friends who have closed and also very happy and I drive from Orleans to Perth for oil changes, etc.. THAT is how good they are! More

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Kia Rio Live my new Kia. These guys really know their stuff and made buying a great car even easier!!! Check them out if you are in the market for a new or Live my new Kia. These guys really know their stuff and made buying a great car even easier!!! Check them out if you are in the market for a new or used car More

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Most Enjoyable Car Buying Experience Ever! I recently purchased a used Kia Rondo from Perth Kia, and it was a most enjoyable car buying experience. When I first approached the sales team I e I recently purchased a used Kia Rondo from Perth Kia, and it was a most enjoyable car buying experience. When I first approached the sales team I explained that I had a specific requirement in the type of vehicle and a fixed budget to work with. They quickly provided me with flexible options that went well beyond my expectations. Over the week long process of making a decision on my next car purchase I dealt with three different individuals, Fern, Mike and Cory, all of whom were professional, sincere and accommodating in every way possible. They understood my needs and financial situation and not once did I feel uncomfortable with pressured sales or like I was just another tire kicker. Perth Kia were recommended to me by a family member and since picking up the car less than two weeks ago I have in turn recommended them to many others. It truly was an enjoyable process and will drive the extra distance from Ottawa to get my servicing done and they’ll be the first group I call the next time I’m in need for another car. More

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We bought at Perth Kia because of our experience with the Turpin family previously. Fern Jr has created the same great dealer service that is traditional customer service for this long time automotive family Turpin family previously. Fern Jr has created the same great dealer service that is traditional customer service for this long time automotive family. We bought a new 2014 Kia Sorento and did so because of the dealer service more than the product (Kia). My wife had an accident and her 3 year old Dodge Journey was determined to be a write off. We needed a good vehicle quickly. We had specific needs and Fern and Corey worked hard and quickly to find and deliver the perfect car right to our house......GREAT JOB GUYS!!! We rely appreciate it and felt compelled to right a review to show our appreciation.I highly recommend this dealership. More

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