Fidel Bejaran | Page 3

Great service Every time I go in there all the guys are very helpful in answering any questions you have. They make it a joy to get an oil change or have a repair p Every time I go in there all the guys are very helpful in answering any questions you have. They make it a joy to get an oil change or have a repair performed on you vehicle. More

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tiresome I purchased my car in 2013 - for the past year and half my motor jerks, i have taken it into the service department SEVERAL times and each time they f I purchased my car in 2013 - for the past year and half my motor jerks, i have taken it into the service department SEVERAL times and each time they find nothing wrong. A brand new car motor should not jerk !!! Finally, the check engine light came on - i called to get an appointment to drop it off and John Patterson answered ( i have had unpleasant encounters with him in the past so im not too fond of him). I did get some attitude because -his excuse for them not finding the problem is because the check engine light wasnt on. Well one would think that you would want to avoid that problem and fix the situation before it gets worse. Dropped it off and of course they fixed it thanks to the computer being able to tell them the problem. I do not trust your service department - i go back because i have no choice that were my warranty is. The other reason so you know why i distrust your serivce department is because i took the same car in for A/C problems back in november - same thing they could not find a problem - 3 days later A/C completely out. My husband looked at the car and he found the problem - took it back to your dealership to fix since it was due to an accident. So my husband had to do the work of your people that you pay in order for your people to fix it. NOW the only good thing about your service department is RENTAL - THEY ARE AWESOME - ANDREA is on her job - she is wonderful she does not give you the run around and she takes control of the situation - SHE IS THE BOMB FIdel - is GREAT he gets you in and out - he is fast and very friendly - and he has some good humor More

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Excellent quality and customer service. Julian was wonderful Strickland Body Shop is far and way better than many of these chain shops. Although I have a Subaru, for and type of body repair I travel to Strickla Strickland Body Shop is far and way better than many of these chain shops. Although I have a Subaru, for and type of body repair I travel to Strickland. Julian was a pleasure to work with, everything was completed on time and rose to my high expectation. I love this body shop, and send many of my friends to them, although I live an hour away. More

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Rental I received exceptional, fast and courteous service. I would recommend all family and friends and will definitely use the rental service again. It wa I received exceptional, fast and courteous service. I would recommend all family and friends and will definitely use the rental service again. It was very easy to rent the Silverado truck and was extremely satisfied with the vehicle. More

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always excellent service! My service light came on and not only was service great but so was the rental guys. I felt comfortable leaving my car without hesitation!!!. My service light came on and not only was service great but so was the rental guys. I felt comfortable leaving my car without hesitation!!!. More

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Service I was extremely happy with the dealership service when I rented my Tahoe. Definitely would recommend Strickland to all my friends and collegues at my I was extremely happy with the dealership service when I rented my Tahoe. Definitely would recommend Strickland to all my friends and collegues at my workplace. More

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Amazing Strickland is such an amazing place. The employees are all so very friendly especially the one who assisted me this time, Fidel. Fidel was very polite Strickland is such an amazing place. The employees are all so very friendly especially the one who assisted me this time, Fidel. Fidel was very polite, friendly and courteous. Renting a car can be such a hassle and Fidel made the transaction very smooth. Thank you strickland for having such amazing employees. More

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Great dealership Very friendly staff. I received great customer service. Been to other dealership but this one takes the cake. I was in and out will be coming back. Very friendly staff. I received great customer service. Been to other dealership but this one takes the cake. I was in and out will be coming back. More

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friendly service Renting a car for the weekend. Like always I can just call the morning of and they are always able to rent me a vehicle in such short notice. I'm als Renting a car for the weekend. Like always I can just call the morning of and they are always able to rent me a vehicle in such short notice. I'm also able to just come by and pick up with hardly no wait. Thank you....Rental department More

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Awesome Service Crew My first car was with Strickland Chevrolet. I have a bad temper when people don't give me good customer service, which is something I am working on. A My first car was with Strickland Chevrolet. I have a bad temper when people don't give me good customer service, which is something I am working on. Andre Keys, despite my bad attitude handle me with such calm and professional customer service, to where I had to check myself. I felt so bad for my attitude, I apologize to her. Awesome women she forgive me. Now when we see each other. Its like we been friends forever. Fidel Bejaran attitude was just as nice as Andrea Keys. Service department is the best department hands down. I was going to buy another vehicle with another dealership, but I know with out a doubt, I will never get the customers service that I get at my dearship. No. 1 crew in Texas hands down. Keep up the good work. More

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