

Floyd Pilley
Assistant Parts Manager
Southern Hyundai Chesapeake
3416 Western Branch Blvd
Chesapeake, VA 23321
185 Reviews
Write a Review185 Reviews of Floyd Pilley
October 19, 2025
I think this company is defrauding customers. You’re giving free old change but on the other hand you’re charging consumers for gloves and goggles. That’s the owners responsibility not us. You’re giving free old change but on the other hand you’re charging consumers for gloves and goggles. That’s the owners responsibility not us. More
Other Employees Tagged: Sean Pierce, Joe Wachner, Shane Dobert
October 12, 2025
Is not a bad experience they welcome me in a good way and I’m comfortable I’m comfortable More
Other Employees Tagged: John Bennett, Eli Philson , Helen Marsh customers service awesome welcoming and outspoken
October 05, 2025
Always ready and able to assist in a most friendly, supportive, and efficient manner. They take the time to share what they found and any concerns about future maintenance. supportive, and efficient manner. They take the time to share what they found and any concerns about future maintenance. More
Other Employees Tagged: Sean Pierce, Joe Wachner, Shane Dobert
September 28, 2025
Worst service ever. Got a new engine put in without a call. Tools three weeks to even get a phone call about anything. Absolutely horrible. Got a new engine put in without a call. Tools three weeks to even get a phone call about anything. Absolutely horrible. More
Other Employees Tagged: Jimmy Stancil, John Bennett, Sean Pierce, Dan Lichtman, Nick Wilson, Joe Wachner, Shane Dobert
September 21, 2025
Brought my ioniq5 for a routine 16k mile service. After waiting for 5hrs, i was told everything was done: tires realigned, rotated, air and all fluids topped off, and - per my request - cabin filter After waiting for 5hrs, i was told everything was done: tires realigned, rotated, air and all fluids topped off, and - per my request - cabin filter and wipers replaced and sent on my way. Shortly after leaving, i had the wiper fluid warning come up. I checked tire pressure and saw that all the tires were still at the exact psi when i brought them in. Even worse, the tires were in the same place they had been. No rotation had been done. Then noticed that the OBD cable was left hanging in the driver footwell. I realized that apart from wiper being replaced, Nothing else had been done. I'd paid over $300 for the "service". I had to take the car back the following day, insist that everything be redone and wait another 3 hours. I maintained composure (because, of course), but this is completely unacceptable! More
Other Employees Tagged: Sean Pierce, Joe Wachner, Shane Dobert
September 20, 2025
I am so upset my car has been there for 3 weeks. I love 7 hours away now. I am trying to figure out what is going on with my car. They were suppose to see if y’all were going to buy my car or w I love 7 hours away now. I am trying to figure out what is going on with my car. They were suppose to see if y’all were going to buy my car or what. I have heard NOTHING! Please have management call me at 336-200-3063 More
Other Employees Tagged: Shane Dobert
September 18, 2025
They are always easy to work with and don't mind answering any questions I have. answering any questions I have. More
Other Employees Tagged: Jimmy Stancil, John Bennett, Sean Pierce, Dan Lichtman, Nick Wilson, Joe Wachner, Shane Dobert
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