Floyd Pilley
Floyd Pilley at Southern Hyundai Chesapeake

Floyd Pilley

Assistant Parts Manager

Southern Hyundai Chesapeake

3416 Western Branch Blvd
Chesapeake, VA 23321

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4.5
144 Reviews
4.5

144 Reviews

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144 Reviews of Floyd Pilley

May 18, 2025

Dealership Rating
Employee Rating

They earn the 5-stars rating in listening, being patient and providing me with superb service. You need them. More

by Reubenrby
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

May 14, 2025

Dealership Rating
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Everyone was pleasant and professional. My service was done in a timely manner eve with additional software updates done. More

by ghagberg
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sean Pierce

May 16, 2025

Southern Hyundai Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 12, 2025

Dealership Rating
Employee Rating

I like the dealership, I wish Southern would've grandfathered us with the free oil changes for life. I have been a Hall Hyundai customer since 2006. I own three Hyundai vehicles. I purchased all of More

by Earl19_nsu
Recommend Dealer
Yes

Other Employees Tagged: Floyd Pilley

May 10, 2025

Dealership Rating
Employee Rating

I appreciate the service that Rene provided. He was responsive, attentive, and explained things very well. More

by amaruskye
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Rene Polanco

May 09, 2025

Dealership Rating
Employee Rating

She sucked! Also lies and avoids you when she gets caught in a lie. Her buddies tried covering for her. More

by chrishdgs
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Caitlyn Tait

May 09, 2025

Southern Hyundai Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 30, 2025

Dealership Rating
Employee Rating

Good customer service, but at times reps forgot about inquiries about our vehicles. People with appointments seemed to have extended wait times. More

by CANDIEGRL
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Magnuson, Rene Polanco

April 29, 2025

Dealership Rating
Employee Rating

The manager really went above and beyond to resolve my issue with the neglect on the part of an employee. More

by verylessie
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rene Polanco

April 19, 2025

Dealership Rating
Employee Rating

Much better Done Much better since Rene became the service manager. Customer service and quality work is the new normal. More

by Perrywayne723
Recommend Dealer
Yes

Other Employees Tagged: Floyd Pilley

April 17, 2025

Dealership Rating
Employee Rating

Ashley was awesome! Great customer service! I would recommend Southern Hyundai again and again. Excellent! More

by KINA.SMITH71
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Magnuson, Rene Polanco

April 16, 2025

Dealership Rating
Employee Rating

They cared for my vehicle as if it were there own. I look forward to doing business with them in the future. More

by PASTORFLIP71
Service Price Transparency
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Recommend Dealer
Yes
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