Floyd Pilley
Floyd Pilley at Southern Hyundai Chesapeake

Floyd Pilley

Assistant Parts Manager

Southern Hyundai Chesapeake

3416 Western Branch Blvd
Chesapeake, VA 23321

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4.5
149 Reviews
4.5

149 Reviews

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149 Reviews of Floyd Pilley

June 10, 2025

Dealership Rating
Employee Rating

Service department has always been on time, and gotten me in and out quickly and courteously More

by ROGERB4116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Magnuson, Sean Pierce

Jun 11, 2025

Southern Hyundai Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 06, 2025

Dealership Rating
Employee Rating

Specialists were professional, friendly and helpful. Jury still out on if the one issue is fixed. More

by ampm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rene Polanco

Jun 11, 2025

Southern Hyundai Chesapeake responded

Thank you for taking the time to provide us with this feedback.

June 04, 2025

Dealership Rating
Employee Rating

Waited 2. 5 hours for an oil change. 30 of which my car was complete but Caitlyn didn’t tell anyone before she took lunch that she had a waiter in the lobby. Oi More

by HWALTON1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Caitlyn Tait

Jun 11, 2025

Southern Hyundai Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 29, 2025

Dealership Rating
Employee Rating

Since Southern Hyundai brought in this new group of sales people and representatives, my experience has changed from 0 to 100. I am glad to come to have my car service at Southern Hyundai. More

by arrjj2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 26, 2025

Dealership Rating
Employee Rating

i believe they took advantage of me on the price,that wont happen again in life More

by VICTORBOONE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sean Pierce

May 18, 2025

Dealership Rating
Employee Rating

They earn the 5-stars rating in listening, being patient and providing me with superb service. You need them. More

by Reubenrby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 14, 2025

Dealership Rating
Employee Rating

Everyone was pleasant and professional. My service was done in a timely manner eve with additional software updates done. More

by ghagberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Pierce

May 16, 2025

Southern Hyundai Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 12, 2025

Dealership Rating
Employee Rating

I like the dealership, I wish Southern would've grandfathered us with the free oil changes for life. I have been a Hall Hyundai customer since 2006. I own three Hyundai vehicles. I purchased all of More

by Earl19_nsu
Recommend Dealer
Yes

Other Employees Tagged: Floyd Pilley

May 10, 2025

Dealership Rating
Employee Rating

I appreciate the service that Rene provided. He was responsive, attentive, and explained things very well. More

by amaruskye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rene Polanco

May 09, 2025

Dealership Rating
Employee Rating

She sucked! Also lies and avoids you when she gets caught in a lie. Her buddies tried covering for her. More

by chrishdgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Caitlyn Tait

May 09, 2025

Southern Hyundai Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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