Floyd Pilley

Communication with Grace was wholly inadequate. I had an 8am appointment and didn't get an update on recommended service until 230pm. I called and texted multiple times between then and 4pm to see I had an 8am appointment and didn't get an update on recommended service until 230pm. I called and texted multiple times between then and 4pm to see if the recommended service (new serpentine belt) could be done that day. There was no response in over 90 minutes, and then they weren't even sure if the service could be done before closing so I declined that service. I will be getting a new belt and having any other maintenance done at another dealership. I will not return to this location. I previously waited 3 hours for just an oil change. This location is understaffed and cannot complete work or communicate timely More

by KrisM Verified Customer Verified Customer

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Professional & Friendly The service was completed quickly. The waiting room coffee and snacks are a real treat. quickly. The waiting room coffee and snacks are a real treat. More

by DELAINE1D Verified Customer Verified Customer

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The last 3 service appointments I have had were very delayed in getting my car back at the appointment time. This time, my car did not go back until 4 hours after my appointment time. delayed in getting my car back at the appointment time. This time, my car did not go back until 4 hours after my appointment time. More

by Amy Verified Customer Verified Customer

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Friendly, fast and efficient service Nice waiting area, notified me by text when my car was ready. notified me by text when my car was ready. More

by Jays-mom Verified Customer Verified Customer

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Quality work, reasonable price, great customer service. Service department was friendly and courteous, they quickly diagnosed the problem with my vehicle and repaired it within a reasonable time. Service department was friendly and courteous, they quickly diagnosed the problem with my vehicle and repaired it within a reasonable time. More

by cryan Verified Customer Verified Customer

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Great service friendly people not a long wait. Very nice service writers and techs. Joe the service manager is absolutely awesome Very nice service writers and techs. Joe the service manager is absolutely awesome More

by Mahyhassan1220 Verified Customer Verified Customer

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Caring service and very easy to communicate with. I like their down-to-earth approach to problem resolution. I like their down-to-earth approach to problem resolution. More

by TRUCKSMITH Verified Customer Verified Customer

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Everyone is very nice and polite. But I left extremely frustrated in the service. My next car will certainly not be Hyundai. Rather , I will not own another hyundai vehicle after my c But I left extremely frustrated in the service. My next car will certainly not be Hyundai. Rather , I will not own another hyundai vehicle after my car problems and hearing the issues other consumers were in for. More

by Dafonsois Verified Customer Verified Customer

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The whole service and parts department are amazing they always are very nice and welcoming thanks guys always are very nice and welcoming thanks guys More

by sdobert0 Verified Customer Verified Customer

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Great staff! Terrible phone systems--not their fault, but really great staff! They always bend over backwards to make things as easy as possible when you're there Terrible phone systems--not their fault, but really great staff! They always bend over backwards to make things as easy as possible when you're there. More

by Melissa A. Verified Customer Verified Customer

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