Floyd Pilley
Floyd Pilley at Southern Hyundai Chesapeake

Floyd Pilley

Assistant Parts Manager

Southern Hyundai Chesapeake

3416 Western Branch Blvd
Chesapeake, VA 23321

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4.5
156 Reviews
4.5

156 Reviews

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156 Reviews of Floyd Pilley

July 02, 2025

Dealership Rating
Employee Rating

They were very nice and got me serviced as soon as they could. Very friendly More

by jt022505
Service Price Transparency
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Recommend Dealer
Yes

June 28, 2025

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I took my truck in for a routine oil change at 7:30am and didn’t get it back until 6:00. Disappointingly, I didn’t get a phone call updating about the progress More

by nwwilson24
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Sean Pierce

June 28, 2025

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Great service, everyone was very professional and informative and polite. Plan on coming back again. More

by williampearson
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Recommend Dealer
Yes

Other Employees Tagged: Sean Pierce

June 26, 2025

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Sean and Floyd was very helpful to me. I love coming to that dealership because they always treat me very good and are very nice. I would recommend this place to anybody and ask to speak t More

by keshia1287
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Recommend Dealer
Yes

Other Employees Tagged: Sean Pierce

Jun 26, 2025

Southern Hyundai Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 26, 2025

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First time dealing with both. Seems honest and professional and friendly. They seemed to be concerned that I was informed and satisfied with the service. More

by LWCVKW
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Caitlyn Tait, Sean Pierce

Jun 26, 2025

Southern Hyundai Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 21, 2025

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Sean was great very kind and great customer service. He was very honest and capable. More

by AYANDLE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sean Pierce

Jun 26, 2025

Southern Hyundai Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 19, 2025

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Good service wish that it could be a faster service but overall will recommend the service More

by WRS196250
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Recommend Dealer
Yes

Other Employees Tagged: Rene Polanco

Jun 19, 2025

Southern Hyundai Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 10, 2025

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Employee Rating

Service department has always been on time, and gotten me in and out quickly and courteously More

by ROGERB4116
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Magnuson, Sean Pierce

Jun 11, 2025

Southern Hyundai Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 06, 2025

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Employee Rating

Specialists were professional, friendly and helpful. Jury still out on if the one issue is fixed. More

by ampm
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Recommend Dealer
Yes

Other Employees Tagged: Rene Polanco

Jun 11, 2025

Southern Hyundai Chesapeake responded

Thank you for taking the time to provide us with this feedback.

June 04, 2025

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Employee Rating

Waited 2. 5 hours for an oil change. 30 of which my car was complete but Caitlyn didn’t tell anyone before she took lunch that she had a waiter in the lobby. Oi More

by HWALTON1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Caitlyn Tait

Jun 11, 2025

Southern Hyundai Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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