Floyd Pilley

No issues said it would be about an hour and a half and it was it was More

by fia4tea Verified Customer Verified Customer

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Online service appointments are important to me. Rapid completion of service was better than expected. Lack of refreshments, including bottle water was noticed. Sadly, sales representatives seem to Rapid completion of service was better than expected. Lack of refreshments, including bottle water was noticed. Sadly, sales representatives seem to not have much to do. More

by IRONMAN556 Verified Customer Verified Customer

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The employees are pleasant. They care about the customers needs. Please keep up the good work. They care about the customers needs. Please keep up the good work. More

by zetafee Verified Customer Verified Customer

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Always enjoy southern dealerships. Hospitality on point. Had to travel a ways to get out to them but much better service then the dealers around me. Hospitality on point. Had to travel a ways to get out to them but much better service then the dealers around me. More

by Tiffany.girard Verified Customer Verified Customer

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As a loyal Hyundai owner, I am always happy with the customer service that Southern Hyundai provides for me. customer service that Southern Hyundai provides for me. More

by SSIMPSON1015 Verified Customer Verified Customer

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I scheduled a state inspection and it was not performed 4 hours later when I went to pick it up after being notified that it was ready. hours later when I went to pick it up after being notified that it was ready. More

by HANNAH.WEST.21 Verified Customer Verified Customer

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I’m always treated with kindness everyone is professional and they good wait times. Thank you. and they good wait times. Thank you. More

by ERICKARIVERS18 Verified Customer Verified Customer

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I got 4 vehicles from this establishment! I love the vehicles, service, and individuals here!!! I love the vehicles, service, and individuals here!!! More

by DSTEIBLER Verified Customer Verified Customer

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I made an appointment for 8:30 and at 10:30 still waiting all are nice but why make an appointment to wait over 2 hours for service all are nice but why make an appointment to wait over 2 hours for service More

by RODGERSELAINE Verified Customer Verified Customer

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Honestly this was my worst experience with Hyundai. First off the 60K check should not cost 2200 dollars. The average is between 500-1200 dollars. Then the main reason I brought my car in was due to el First off the 60K check should not cost 2200 dollars. The average is between 500-1200 dollars. Then the main reason I brought my car in was due to electrical issues that made the car completely unsafe to drive. I was on duty on the Eisenhower the day I brought it in and was unable to come back and pick it up till the day. When the next day rolled around I had zero calls from them about the status of my vehicle, so I decided to call them and the person I spoke to had said no one is available to speak to me about my vehicle and they will give me a call after lunch. A few hours after lunch had passed and I had zero called from them so I called them again and the man I spoke with said they couldn’t find any issues and I asked if they had specially checked the battery, the alternator, if it was a fuse, stuck relay, etc and he didn’t know so he said he would find out. After about a half an hour of being on hold he came back and said they still didn’t know and would check everything again. I later asked for a rental and they said they rather just give me my car back so I went to the dealership and picked it up. They charged me 3300 dollars for the tires and 60k maintenance check which is absurd and I definitely got scammed. While I was paying, they said there was a 3% sur charge for using a credit card so I switched to a debit card but of course it got declined since I’m trying to pay over 3000 dollars. Ended up having to use my credit card which is a real money grab and scam from yall once again. Finally get the keys to my car and of course it’s parked all the way in the back and when I get there it’s blocked in by another car. Had to walk back and get someone to move it and then I could move. This was a terrible service from Hyundai and I cannot express how disappointed I am with Hyundai. I bought this car brand new in 2021 in hopes for good service and a reliable car that would not have any issues but I was clearly wrong. It also shows a lot about how Hyundai treats its active duty military. I wish I could leave a worse a review and I will never buy Hyundai again or go back to this dealership. I will be writing a latter to Hyundai about this. Thank you for your time if you actually read all this. More

by Craig Stevenz Verified Customer Verified Customer

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