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Franchely Reyes
Franchely Reyes at Jim Ellis Chevrolet of Atlanta

Franchely Reyes | Page 12

Finance Director

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

Contact Me
4.7
206 Reviews

Dealership Experience

8 yrs, 7 mos

Industry Experience

12 yrs, 9 mos

4.7

206 Reviews

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206 Reviews of Franchely Reyes

June 02, 2022

Dealership Rating
Employee Rating

Horrible experience . 3 hour wait time way to long . They said 1 hour . Overall horrible experience More

by The one
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf , Matthew Braun, Charles Prayor, David Theriault

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Jun 02, 2022

Jim Ellis Chevrolet of Atlanta responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

May 26, 2022

Dealership Rating
Employee Rating

Great experience. The entire process was easy. My only gripe is that I wasn’t receiving notifications from Chevrolet about my build progress. I was surprised when I go More

by CG
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Reggie Stagmaier

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May 26, 2022

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your feedback! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

May 17, 2022

Dealership Rating
Employee Rating

Sales team and the finance team were a pleasure to deal with. I would recommend them to anyone looking to make a purchase! More

by DILLAN.BRANSON
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Durham

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May 18, 2022

Jim Ellis Chevrolet of Atlanta responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

May 14, 2022

Dealership Rating
Employee Rating

I liked the way the finance lady treated us and how she tried her best to make the deal happen. More

by GAELPADRON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leland Sims

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May 16, 2022

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! General Manager Ralph Sorrentino

May 11, 2022

Dealership Rating
Employee Rating

Excelente Job they are very nice and professional people , they do very good job !! Thanks !! More

by YENNIMUNOZ123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey

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May 11, 2022

Jim Ellis Chevrolet of Atlanta responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

May 03, 2022

Dealership Rating
Employee Rating

Great communication and service. Ian was great. I’m happy with my car and experience More

by Jalim001
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ian Killian

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May 03, 2022

Jim Ellis Chevrolet of Atlanta responded

Thank you for your business and this review. We're happy to hear that Ian and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! General Manager Ralph Sorrentino

April 29, 2022

Dealership Rating
Employee Rating

Getting management to follow up or simply manage things is difficult if not impossible. Spent almost $90k and felt like I was doing them a favor. No one ever apologized for their failure to communicate. In More

by fohammer7
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Leland Sims , Patrick Bernard, Evan Hill

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May 05, 2022

Jim Ellis Chevrolet of Atlanta responded

Thank you for providing this feedback, and we do apologize for not providing you with an exceptional service experience. We greatly appreciate your business and apologize that we didn't make you feel that way. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

April 28, 2022

Dealership Rating
Employee Rating

The dealership was great very polite and helpful he finance department was very professional and my sales person went over and beyond for me and my car was exactly like I pictured it would be thanks so More

by ADRIANNEAL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leland Sims

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Apr 29, 2022

Jim Ellis Chevrolet of Atlanta responded

Thank you for your very kind review, Adrianne. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

April 14, 2022

Dealership Rating
Employee Rating

Very attentive to all my concerns and updated the status of my vehicle order every step of the way More

by JONATHAN68
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Estrella , Jim Banks

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Apr 15, 2022

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Expect the Best! General Manager Ralph Sorrentino

April 09, 2022

Dealership Rating
Employee Rating

I had a great experience with Amanda helping me purchase a new truck . Amanda was the right person to help me. She is very patient and a true professional. I truly can say thank you for working with me. Ji More

by JACKSON1111
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amanda Burby , Patrick Bernard

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Apr 11, 2022

Jim Ellis Chevrolet of Atlanta responded

Hi, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We look forward to your next visit! Take care!

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