Francisco Ostos

Showcase Honda responded

We are overjoyed to hear about your wonderful experience with our service team. It means so much to us that you felt well cared for during your visit.

Showcase Honda responded

We are grateful for your wonderful feedback about our team and the friendly, helpful service you experienced at Showcase Honda. It means so much to hear that everyone made you feel welcome and supported during your visit. We understand your concern about the system issue you discovered regarding the Honda HRV through online forums. Technical concerns like this are important to address, and we appreciate you bringing this to our attention. Our service team stays updated on manufacturer communications and technical bulletins to ensure we can properly assist with any known issues. We encourage you to contact Iris Garcia, our Service Representative, at IGarcia10@vtaig.com so we can discuss the specific concern you found and determine the best way to help you. Our technicians will be able to review your vehicle and work with you on any available solutions or updates from Honda.

Showcase Honda responded

We deeply cherish your loyalty as a customer, Ricardo. It means so much to hear that you appreciate the professionalism of our team members.

Showcase Honda responded

We are grateful for your wonderful feedback about the excellent customer service you experienced. It means so much to us that our team consistently treated you with kindness and respect throughout your visits. We take great pride in knowing that your vehicle has performed reliably without any issues.

Showcase Honda responded

Nos alegra enormemente escuchar sobre su experiencia positiva con nuestro equipo. Es maravilloso saber que le brindamos un servicio rápido y que se sintió bien atendido durante su visita. Nos complace especialmente que la disponibilidad de personal que habla español haya hecho su experiencia más cómoda y conveniente.

Showcase Honda responded

We are overjoyed to hear about your wonderful experience with our team at Showcase Honda! It means so much to know that you consistently choose to visit us and that our staff makes you feel welcome each time. Your kind words about our friendly workers and efficient service truly brighten our day. We appreciate your loyalty and are committed to continuing to provide the excellent service that keeps you coming back. Thank you for being such a valued customer and for taking the time to share your positive experience!

Showcase Honda responded

We are excited to hear about your positive experience with our service department. We understand how important it is for service to be completed within the promised timeframe, and we're pleased that we met your expectations. Thank you for taking the time to share your experience with others.

Showcase Honda responded

We are thrilled to hear about your many years of loyalty with Showcase Honda. It's wonderful to know that you consistently receive excellent care for your Honda and that you plan to keep coming back. Long-term customers like you are the heart of what we do, and we truly appreciate your ongoing confidence in our team's ability to keep your vehicle running smoothly.

Showcase Honda responded

We are ecstatic to hear about your positive experience with our team! It's wonderful to know that our service staff made such a great impression with their friendly approach and efficient work. We understand how valuable your time is, and we're pleased that we could provide you with prompt service while maintaining the quality care your vehicle deserves.

Showcase Honda responded

Nos preocupa sinceramente que hayas recibido el vehículo con ruidos mecánicos no resueltos y sin la información clara sobre la garantía de 30 días. También tomamos muy en serio tu comentario sobre la reparación pendiente de la punta de flecha, especialmente si ya habías reportado el problema desde el inicio. El hecho de que hayas tenido que regresar varias veces y llevar incluso al mecánico de la agencia para validar el ruido, solo para recibir una respuesta poco favorable, no representa el nivel de servicio que buscamos ofrecer. Te pedimos por favor que te comuniques directamente con Lindsay Voss, nuestra Gerente de Relaciones con el Cliente. Ella está disponible para ayudarte y dar seguimiento inmediato. Puedes contactarla por correo electrónico a lvoss@vtaig.com o llamando al 602-604-6539.