Frank Cavallaro | Page 2

Good service. Satisfied overall with the service. Video shared was clear and good. Thank you! Satisfied overall with the service. Video shared was clear and good. Thank you! More

by sonamcs1039 Verified Customer Verified Customer

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As always, my experience with Mazda Alexandria is awesome, the staff is kind, knowledgeable and helpful, I am a customer since 2015 and don’t plan to change. awesome, the staff is kind, knowledgeable and helpful, I am a customer since 2015 and don’t plan to change. More

by FODHILL Verified Customer Verified Customer

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Excellent service, complementary car was is much appreciated. Advisor was professional and provided explanation about the issues appreciated. Advisor was professional and provided explanation about the issues More

by richardclstn Verified Customer Verified Customer

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Safford Brown Mazda has a really well run service center. I’ve had several of their service advisors, most recently Lorenzo, and they are all fantastic. The coffee machine and the service video they text I’ve had several of their service advisors, most recently Lorenzo, and they are all fantastic. The coffee machine and the service video they text your phone are the highlights for me. More

by edavis0428 Verified Customer Verified Customer

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It's always such a pleasure to come in there. I am in and out very fast and the customer service is impeccable I am in and out very fast and the customer service is impeccable More

by mike.digennaro Verified Customer Verified Customer

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Scott was great, friendly and professional! . He communicated throughout the service and I ended up not having to spend more than I anticipated. . He communicated throughout the service and I ended up not having to spend more than I anticipated. More

by rosie.montiel Verified Customer Verified Customer

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Every one was very nice and ready to help. Service was quick, easy and good Service was quick, easy and good More

by kristiedarmody16 Verified Customer Verified Customer

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Terrible Service Department I took my 2017 CX-3 Mazda in for routine maintenance and a check of the Blind Spot Monitoring (BSM) system. They scratched my car in 3 places and the I took my 2017 CX-3 Mazda in for routine maintenance and a check of the Blind Spot Monitoring (BSM) system. They scratched my car in 3 places and the best the Service Manager could do was ask me to return the car for detailing - not after they had already treated my car with so little respect. And the BSM was worse after they did something with the CODE - that was what Sandra, Service Rep, said. She couldn't explain what the CODE was. I wrote to complain to both Brown Automotive and the Mazda Corp. Mazda Corp called me and e-mailed right away. I have yet to hear from Brown. Mazda Corp guy double checked with Sandra about the CODE and she could find no notation in their computer system. So they are bad at service and keep even worse records. Mazda Corp set up an appointment for me with Priority Mazda and laughed saying, "now I understand why you don't want to return to Brown's." So if you have read this, BEWARE. More

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It's All Good! Tasha and her team has always been very attentive and respective of my time, effectively collaborating with the departments to make the visit worth wh Tasha and her team has always been very attentive and respective of my time, effectively collaborating with the departments to make the visit worth while. More

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