Frank Diaz
Frank Diaz at OffLeaseOnly.com The Nation’s Used Car Destination - Miami

Frank Diaz

Finance Manager

OffLeaseOnly.com The Nation’s Used Car Destination - Miami

5580 NW 145th Street
Miami, FL 33054

4.9
829 Reviews

Frank was interested in the finance aspect of the car business, and first started in July 2003. He became familiar with the high volume, fast paced, friendly atmosphere at Off Lease Only and joined the family in April 2016. He loves the no haggle, one price, no back and forth process. His biggest surprise in working here is that every day is always different. Favorite Car? Mercedes Benz SL 500 AMG Convertible Why? “It’s a convertible sports car.” When Frank’s not busy finding the best rates and terms for his customers, you’ll find him playing golf. We’re fortunate to have Frank on our Finance Team!

4.9

829 Reviews

Write a Review

Dealership Experience

7 yrs

Industry Experience

19 yrs, 9 mos

Specialties & Trainings

AFIP certified, over 15 years in finance

829 Reviews of Frank Diaz

March 14, 2023

Dealership Rating
Employee Rating

Great service and staff. Jaider was extremely helpful and got things done in a timely fashion. Would recommend 100%. More

by Ragnarokreptilesllc
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Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaider Ortiz

Mar 15, 2023

OffLeaseOnly.com The Nation’s Used Car Destination - Miami responded

Dear Valued Customer, On behalf of Jaider and your Off Lease Only team, we thank you for allowing us to earn your business. We appreciate your sharing your Off Lease Only experience with us and others and we look forward to working with you for many years to come. Sincerely, Your Off Lease Only Customer Care Team - Ed

March 12, 2023

Dealership Rating
Employee Rating

Great help, speedy process, very good communications about the process of getting the car. Oliver was a great help. More

by ethantrani2004
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Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tamari Thompson, Olivier Lebrun

Mar 13, 2023

OffLeaseOnly.com The Nation’s Used Car Destination - Miami responded

Dear Ethantrani2004, First and foremost, thank you SO much for your business and kind feedback. Off Lease Only is thrilled you enjoyed your experience with Olivier. Off Lease Only was created with a vision to change the car buying experience with you, the customer, in mind. Since 2004, that vision has seen phenomenal growth with over 350,000 loyal customers. We attribute this growth to two main ideals – saving customers thousands below retail on their dream cars and genuinely caring about each customer's happiness before, during, and after the sale. Our goal is to provide you with an outstanding 5-Star experience, and we are proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling prices. We couldn't ask for nicer feedback and thank you for taking the time to share it! Sincerely, Your Off Lease Only Customer Care Team - Ed

March 10, 2023

Dealership Rating
Employee Rating

Wonderful customer service, no sleazy sales tactics and very competitive prices. Beyond happy I chose Off Lease. They have earned another future customer! Thank you Cesaer and Off Lease! More

by Mercy Licor
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Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 10, 2023

OffLeaseOnly.com The Nation’s Used Car Destination - Miami responded

Dear Mercy, On behalf of all of us at Off Lease Only, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Cesar and your Off Lease Only team. We will be sharing your feedback amongst our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for your business and for choosing Off Lease Only as your used car destination. Sincerely, Your Off Lease Only Customer Care Team - Ed

March 06, 2023

Dealership Rating
Employee Rating

Claudio Rodriguez thanks for your help great service. We are so happy with our car. Thanks off lease More

by Jclp720900
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Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 08, 2023

OffLeaseOnly.com The Nation’s Used Car Destination - Miami responded

Dear Jclp720900, Thank you for your great review on our Miami location. We're so glad to hear that you were happy with the service you received from Claudio! It's wonderful to hear that your visit with us earned a 5-star rating, and that it's an experience you would recommend to others. We couldn't ask for nicer feedback. Thank you for taking the time to share it. Sincerely, Your Off Lease Only Customer Care Team - Ed

February 16, 2023

Dealership Rating
Employee Rating

Claudio Rodríguez was AMAZING! Amazing customer service. You can tell this was not just a “sale” for him, he did it with his heart. I will recommend everyone to him. Thank you Clau More

by mferg92
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Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 17, 2023

OffLeaseOnly.com The Nation’s Used Car Destination - Miami responded

Dear Mferg92, Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Off Lease Only, enjoy your BMW 740i! Sincerely, Your Off Lease Only Customer Care Team - Ed

January 27, 2023

Dealership Rating
Employee Rating

Excelente carro y un servicio muy personalizado de Miguel Sevilla el vendedor. En todo momento ayudando para poder hacer la compra. Muchas Gracias More

by Charlie
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Overall Experience
Recommend Dealer
Yes
Jan 27, 2023

OffLeaseOnly.com The Nation’s Used Car Destination - Miami responded

Estimado Charlie, Primero y ante todo, gracias por su negocio y amable comentarios. Off Lease Only esta emocinado de que hayas disfrutado su experienca con Miguel. Off Lease Only se creó con la visión de cambiar la experiencia de compra de automóviles con usted, el cliente, en mente. Durante los últimos veinte años, esa visión ha experimentado un crecimiento fenomenal, con más de 350.000 clientes leales. El crecimiento se ha producido por dos razones principales: ahorrarles a sus clientes miles de dólares en sus autos de sus sueños y genuinamente preocuparse por la felicidad de cada cliente antes, durante y después de la venta. Nuestro objetivo es que tenga una experiencia de 5 estrellas, y estamos orgullosos de ofrecer una experiencia de comprar vehículos usados más transparente, sin tarifas ocultas y sin estrés por negociar los precios. Nosotros no podríamos pedir un comentario más agradable, y gracias por tomarse el tiempo para compartirlo. Sinceramente, Su Off Lease Only equipo de atención al cliente – Ed Dear Charlie, First and foremost, thank you SO much for your business and kind feedback. Off Lease Only is thrilled you enjoyed your experience with Miguel. Off Lease Only was created with a vision to change the car buying experience with you, the customer, in mind. Over the last twenty years that vision has seen phenomenal growth with over 350,000 loyal customers. We attribute this growth to two main ideals – saving customers thousands below retail on their dream cars and genuinely caring about each customer's happiness before, during, and after the sale. Our goal is to provide you with an outstanding 5-Star experience, and we are proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling prices. We couldn’t ask for nicer feedback and thank you for taking the time to share it. Sincerely, Your Off Lease Only Customer Care Team - Ed

January 17, 2023

Dealership Rating
Employee Rating

No se les ocurrra comprar aqui me vendieron un carro con la tranmision dañada y no se hiceron cargo del error argumentando que solo dan de garantia 5 dias o 500 millas, el vendedor por su parte ayudo en tod More

by YAMILA NADAL
Overall Experience
Recommend Dealer
No

Other Employees Tagged: Emmanuel Gomez

January 09, 2023

Dealership Rating
Employee Rating

Salesman Claudio Rodriguez was excellent I have bought auto but he is excellent salesman thanks More

by Arleneyera30
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Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 10, 2023

OffLeaseOnly.com The Nation’s Used Car Destination - Miami responded

Dear Arleneyera30, First and foremost, thank you SO much for your business and kind feedback. Off Lease Only is thrilled you enjoyed your experience with Claudio. Off Lease Only was created with a vision to change the car buying experience with you, the customer, in mind. Since 2004, that vision has seen phenomenal growth with over 350,000 loyal customers. We attribute this growth to two main ideals – saving customers thousands below retail on their dream cars and genuinely caring about each customer's happiness before, during, and after the sale. Our goal is to provide you with an outstanding 5-Star experience, and we are proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling prices. We couldn't ask for nicer feedback and thank you for taking the time to share it! Sincerely, Your Off Lease Only Customer Care Team - Ed

December 27, 2022

Dealership Rating
Employee Rating

Jose is amazing, took his time with us, answered all our questions and concerns. Jose is an asset to any organization!!! We love Off Lease Only, we've purchased 4 cars so far and will be back. Thank yo More

by oudi
\
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Espinoza

Dec 27, 2022

OffLeaseOnly.com The Nation’s Used Car Destination - Miami responded

Dear Oudi, We love hearing from repeat customers such as yourself! Thank you for taking the time to share your comments and feelings about your latest experience at Off Lease Only and our valuable team members who go above and beyond to meet our clients’ needs. We are so pleased that was your experience. Thank you for your fourth purchase, and we look forward to working with you for many years to come. Enjoy your Mitsubishi! Sincerely, Your Off Lease Only Customer Care Team - Ed

December 17, 2022

Dealership Rating
Employee Rating

Agradecidas con el trato muy buena atención me voy contenta con mi carro nuevo Gracias por todo More

by susanaperez081996
\
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Miguel Sevilla, Jose Cruz

Dec 23, 2022

OffLeaseOnly.com The Nation’s Used Car Destination - Miami responded

Estimada Susanaperez081996, El escuchar que tuvo una muy buena experiencia es lo mejor que podríamos esperar. Su negocio significa mucho. Gracias por escoger a Off Lease Only Miami. A nosotros en Off Lease Only nos complace en saber que le pudimos asistir en su compra del vehículo que deseaba. Le deseamos viajes seguros en su nuevo vehiculo y esperamos volver a verla pronto! Sinceramente, Su Off Lease Only equipo de atención al cliente - Ed Dear Susanaperez081996, Hearing that you had a very good experience is the best thing we could hope for! Your business means a lot to us. Thank you for choosing Off Lease Only in Miami. We wish you many happy miles in your nearly new vehicle. We look forward to serving you for many years to come! Sincerely, Your Off Lease Only Customer Care Team – Ed

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