Frank Flores
Frank Flores at Grubbs INFINITI

Frank Flores

Service Director

Grubbs INFINITI

1500 E State Hwy 114
Grapevine, TX 76051

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16 Reviews
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16 Reviews

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16 Reviews of Frank Flores

October 23, 2024

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Employee Rating

Grapevine Grubbs Infiniti the staff are professional, courteous, and the Customer Service is the best! My husband and I have been with them 10 plus years and I can’t imagine going anywhere else. I’m on m More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 04, 2023

Dealership Rating
Employee Rating

Chaz Velarde and the team ant Grubbs dealerships are amazing and kind every time. Always efficient and get everything done promptly with great communication. Highly recommend! More

by Q50 Redsport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Prudencio , Chaz Velarde

Dec 09, 2023

Grubbs INFINITI responded

Hi! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

January 27, 2023

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Employee Rating

Grubbs Infiniti has always taken care of me and my vehicle over the past 10 years and with my many cars. Highly recommended More

by theeggman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2023

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

December 14, 2021

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Employee Rating

DO NOT BUY ANYTHING FROM THIS DEALERSHIP!!! They are dishonest, and are not responsive to NUMEROUS phone calls. More

by Rn4totz
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Raza I, jerred drake

September 27, 2021

Dealership Rating
Employee Rating

Great experience! They were responsible and understanding and did everything they could to get me into my car. More

by Gobears84
Friendliness
Price
Recommend Dealer
Yes

August 03, 2021

Dealership Rating
Employee Rating

I took my wife after listening to my wife make a connection with Alzoubi. It was a great hook-up and knew he would make good connections with my wife. More

by mseva713
Customer Service
Friendliness
Price
Recommend Dealer
Yes

July 23, 2021

Dealership Rating
Employee Rating

The whole experience was horrible. Even four months later still no tags for my car. DMV has no registration for me. Still waiting or tags. More

by nwind762000
Customer Service
Friendliness
Price
Recommend Dealer
No

October 30, 2020

Dealership Rating
Employee Rating

Grubbs service was as good as it gets from being courteous and kind there facilities are second to none from the way they treated me from when I brought my car to always keeping in contact to when More

by Kvsneed27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alvarado , Paul Egerton

October 30, 2020

Dealership Rating
Employee Rating

Service dept. employees are very friendly. Especially when you see the service director is out greeting customers. The service advisor I worked with is very knowledgeable, friendly and always kept me pos More

by Fastelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wes Hays , Dietrich Sancillo

September 17, 2020

Dealership Rating
Employee Rating

Grubbs cares about its customers. They keep you informed every step of the way. The customer is appreciated and valued. My car was spotlessly clean when I picked it up! More

by Dbrown1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janae Baldwin, Dana Chittenden

1

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