Frank Grutza | Page 2

Frank was very knowledgeable about the f-150. He tried very hard to find us a 2024 with the options we wanted. There were not many left with what we wanted, so we bought the 2025 Frank was very He tried very hard to find us a 2024 with the options we wanted. There were not many left with what we wanted, so we bought the 2025 Frank was very friendly and courteous. He kept in contact with us every step of the way When we picked up our vehicle, Frank went through all of the features throughly, so when we left the dealer, I felt confident in driving my new vehicle I had ordered some Ford accessories online, but ordered the wrong ones. Frank went with me to the parts department and made sure the right ones were ordered. More

by MIKEYHEIKK Verified Customer Verified Customer

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Amazing, care-free, experience. Frank and Anthony were great guys to work with. I'll definitely be back and will recommend Soeren's to family and friends. Frank and Anthony were great guys to work with. I'll definitely be back and will recommend Soeren's to family and friends. More

by JOHN.HEIBLER Verified Customer Verified Customer

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Overall good experience working with Frank. He’s very knowledgeable, respectful, and attentive. I’m happy with my purchase. He’s very knowledgeable, respectful, and attentive. I’m happy with my purchase. More

by npaque88 Verified Customer Verified Customer

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Frank was very helpful and responsive. I appreciated his follow up and customer service. Thank you. I appreciated his follow up and customer service. Thank you. More

by donellehauser Verified Customer Verified Customer

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Frank found several trucks for me. He gave me ideas without pressure and gave me time to make up my own mind He gave me ideas without pressure and gave me time to make up my own mind More

by wiuper1 Verified Customer Verified Customer

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Great selection and service - highly recommend this dealership for your automotive needs. Sales and service! dealership for your automotive needs. Sales and service! More

by vince48067 Verified Customer Verified Customer

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Great people, Frank really spent time with us and made sure we were satisfied and knew everything about the vehicle! Drove 1.5 hours to come here and they stayed late to get everything together that night sure we were satisfied and knew everything about the vehicle! Drove 1.5 hours to come here and they stayed late to get everything together that night so I could leave with what I wanted! More

by melissa.melby Verified Customer Verified Customer

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Great experience and trust with the entire team at Soerens Ford!!! Thanks for the great experience. Soerens Ford!!! Thanks for the great experience. More

by don.tighe Verified Customer Verified Customer

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Unresponsive - I received multiple emails for car detailing services. I completed the form to request an appointment and never received a phone call, email, follow-up, etc. I mentioned it at my las detailing services. I completed the form to request an appointment and never received a phone call, email, follow-up, etc. I mentioned it at my last oil change appointment and received no response or show of concern. Difficult to work with - I called to schedule an appointment to fix my screen needs to be reset because it freezes every time I start my car. The service guy when I called said the soonest he can get me in is in 9 months. Lack of customer focus - There seems to be no concern from a service perspective to try to support customers, even if the car was purchased from Soerens. More

by Christine Verified Customer Verified Customer

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Nice clean and modern facility. Friendly staff. Had an appointment at 1:00 pm with finance but wasn't seen until 1:15, not the worst thing but should have been on time. Friendly staff. Had an appointment at 1:00 pm with finance but wasn't seen until 1:15, not the worst thing but should have been on time. More

by wschneider2 Verified Customer Verified Customer

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