"This is our 5th lease with Tustin Hyundai and it was..."
This is our 5th lease with Tustin Hyundai and it was exceptional like the rest. Rick, Frank and team were great and made the process quick and easy.
"Dustin and Frank were awesome. This is a 6th transaction..."
Dustin and Frank were awesome. This is a 6th transaction I have made with them. My experience has been so good that I brought my father and to purchase his new vehicle
"Easy and Professional Experience!"
I just bought my first car and Shawn was awesome throughout the whole process! He was very informative and patient with all of my questions and made the experience easy and fun.
"Phenomenal experience all round - I felt very special"
I was thrilled to get a call from Frank telling me that he'd managed to find a 2020 Palisade Limited for me and as an added bonus, it arrived at the dealership much sooner than originally planned.
When I arrived at the dealership, parked right outside was MY vehicle, freshly polished and wearing a beautiful blue bow. It looked spectacular.
Rooben was incredibly friendly, knowledgeable and helpful throughout the entire purchase process and Sheryl who helped me with the financing was amazing too. At every stage I felt well looked after, had my questions answered and concerns assuaged.
After a detailed rundown of how everything works from Rooben, I finally got to drive it home and the experience was every bit as special as I'd hoped. I am so pleased with everything about it and I am not even a big car guy - the comfort, technology, safety and performance are all top-notch and the value for money is unbeatable.
Reading back, this review sounds a little hyperbolic and over the top - sorry (not sorry) for that but please do take it as indication of just how pleased I am with Frank, Rooben and Sheryl - not to mention the amazing vehicle.
"Amazing dealership. They got me into an amazing car that..."
Amazing dealership. They got me into an amazing car that I love for a great deal considering my situation!
Frank really went above and beyond as well as Ruben
"Grateful for Tustin Hyundai"
I am very grateful for Frank Joubran, Shawn Brown and Sheryl Storey for making my first time purchasing a car such a great experience from the beginning to the end. During the whole process everyone involved made me feel comfortable. I remembered when my mom purchased her car from Tustin Hyundai several years ago and how nice Frank Joubran was to my mom, cousin and myself and to be able to experience the same excellent service several years later is truly appreciated. I will definitely recommend Tustin Hyundai to my family and friends. Thank you again
"Great experience! "
- Ali Al-Botaif
This is my first time buying from this dealership and it was a great experience!
Juan has an excellent customer service. He was very patient and spend a good amount of time helping me and my wife to select the right car for our family. Although I didn't get to meet Frank which I think he's the general manager but would like to thank him as well for his support to Juan to make this deal happen.
Now I can comfortably say that I will go back to this dealership in the future if I need another car.
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"Fantastic sales experience! "
I recently bought a Hyundai Nexo and has the best sales experience! I was able to have the price in advance of arriving and my contract was ready for me. Marco provided a thorough overview of all of the features and my car was in perfect condition, washed and fully fueled up. Thanks for making this a great experience!!
I went to this dealership by the recommendation of somebody else when my lease came to term. I actually had gone first to another dealership where I originally got my 2017 Elantra, the service there was absolutely terrible it was unlike anything I've experienced before through Hyundai, so I was really disappointed. I felt really pressured there and they didn't do anything to help me and my situation. Because of certain life situations and a divorce my credit is definitely less than perfect. While the other dealership didn't give me any options except for a lease buyout of my current car with an astronomical monthly payment., this dealership however went above and beyond to work with me to find the best solution. They were able to get me into a new 2019 Elantra lease just like my old one, with the payments being just a little bit higher but nothing compared to what the other dealership had quoted me to keep my OLD car. Frank did everything with me via phone and email. He worked out a deal in less than a day. By the time I got to the dealership they had worked everything out already all I had to do was show up and sign the papers and have them show me the car. It took less than an hour. Everybody was super nice. Frank and Rooben were so awesome. I would recommend this dealership to anybody. They really take the time to look at all the options for a person and they definitely make you feel welcome and no pressure at all.
"Great friendly and professional staff and services"
Johnathon was more than helpful assisting me in the paperwork and explaining the process to me. Frank was excellent in assisting me in financing options and getting everything set up via email so that when I got to the dealership everything was worked out
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