Frank Mastrovito
Frank Mastrovito at Mastrovito Hyundai

Frank Mastrovito | Page 42

Owner

Mastrovito Hyundai

5194 Commercial Dr
Yorkville, NY 13495

Contact Me
5.0
582 Reviews
5.0

582 Reviews

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582 Reviews of Frank Mastrovito

November 17, 2022

Dealership Rating
Employee Rating

They made it an easy process from start to finish! My sales rep was thorough and listened to what I needed. More

by alyssadibrango
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derrick Snell

Dec 02, 2022

Mastrovito Hyundai responded

Thank you SO much for this review. We sincerely appreciate your business and hope to see you again in the future. #makeyourmovetomastrovito

November 17, 2022

Dealership Rating
Employee Rating

Overall a fantastic visit. Great place to do business with. Had my snow tires mounted and balance. There were fresh cookies and coffee in the waiting area. The employees were v More

by D'Alessandro's Nursery & Landscaping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristian Smith, Gina Mastrovito-Smith , Shawn Zawatski

Nov 17, 2022

Mastrovito Hyundai responded

Hello ! Thank you so much for taking the time to complete this review. We are so happy to hear that you received knowledgeable and helpful service. Thank you for the recommendation and we hope to see you soon! #makeyourmovetomastrovito

November 17, 2022

Dealership Rating
Employee Rating

Situation addressed and I’m satisfied that dealership is doing everything to help me with my problem More

by papasoup2280
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gina Mastrovito-Smith , Hai Le

Nov 17, 2022

Mastrovito Hyundai responded

Hello ! Thanks so much for taking the time to speak with me! I will get back to you ASAP! Gina:)

Nov 17, 2022

Mastrovito Hyundai responded

Thank you :) I also sent an email request to amend the star rating for the dealership! You may have to log back in to do so! I am making some progress for Monday and will contact you shortly!! Gina

Nov 17, 2022

papasoup2280 responded

An update on my last review I just spoke with a very pleasant young lady who was very concerned about my situation with my vehicle She made it perfectly clear that Mastrovito customers are their top priority Gina you are the best thank you for your time and making this customer very happy

November 13, 2022

Dealership Rating
Employee Rating

Aldin was extremely helpful and knowledgeable. Overall it was a stress-free experience. Would definitely recommend and return in the future. More

by ecasab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aldin Mekic

Nov 14, 2022

Mastrovito Hyundai responded

Thank you SO much for this review. We sincerely appreciate your business and hope to see you again in the future. #makeyourmovetomastrovito

November 12, 2022

Dealership Rating
Employee Rating

Very professional and helpful . Treated like family . Always greeted with a smile and by name . Wouldn’t go any place else. More

by kfruitloopy22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2022

Mastrovito Hyundai responded

Thank you SO much for this review. We sincerely appreciate your business and hope to see you again in the future. #makeyourmovetomastrovito

November 12, 2022

Dealership Rating
Employee Rating

I am very happy with my new 2023 Hybrid Sonata Ltd. Derek was awesome, he worked with me during the purchase, showed me all the vehicle features and has even assisted me after the purchase. Very help More

by geogunn15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristian Smith, Derrick Snell , Mohammad from Finance

Nov 14, 2022

Mastrovito Hyundai responded

Thank you SO much for this review. We sincerely appreciate your business and hope to see you again in the future. #makeyourmovetomastrovito

November 10, 2022

Dealership Rating
Employee Rating

Tony was instrumental in assuring top service Frank and the service department which I greatly appreciated More

by jewelsfalatico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Licari

Nov 14, 2022

Mastrovito Hyundai responded

Thank you SO much for this review. We sincerely appreciate your business and hope to see you again in the future. #makeyourmovetomastrovito

November 09, 2022

Dealership Rating
Employee Rating

Very easy to work with. Friendly staff. Large fleet of vehicles to choose from. Fast service More

by nocturnaldave5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 10, 2022

Mastrovito Hyundai responded

Thank you SO much for this review. We sincerely appreciate your business and hope to see you again in the future. #makeyourmovetomastrovito

November 09, 2022

Dealership Rating
Employee Rating

Frank & Gina assure that their customers are satisfied with every aspect of service. They go above and beyond to hear their customers and make them feel like family. More

by AJGORCZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Mastrovito-Smith

Nov 09, 2022

Mastrovito Hyundai responded

Hello, my name is Gina and I am the Customer Care Manager at Mastrovito Hyundai. I was trying to reach you via telephone but was unable to leave a message. Please contact me at 315-736-8356 and ask for Gina. I would like to speak with you regarding your recent service inquiry.

Nov 14, 2022

Mastrovito Hyundai responded

Hi Andrew! Please let me know if I can do anything else for you. You can call me directly at 315-736-8356 and ask for GIna. Frank will be out of town for a few days. Thank you for submitting new review! It means so much. Would you mind amending this review? Thanks :) Gina

November 03, 2022

Dealership Rating
Employee Rating

Amazing customer service , great team Mastrovito Hyundai is the best in the strip Thanks guys More

by GABOUQAMAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2022

Mastrovito Hyundai responded

THank you so much! That is our goal!! Thank you SO much for this review. We sincerely appreciate your business and hope to see you again in the future. #makeyourmovetomastrovito

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