Frank Ritzert
Frank Ritzert at Nissan of Orange Park

Frank Ritzert

Sales Manager

Nissan of Orange Park

7447 Blanding Blvd
Jacksonville, FL 32244

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4.2
72 Reviews
4.2

72 Reviews

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72 Reviews of Frank Ritzert

July 22, 2026

Dealership Rating
Employee Rating

Service center is very disappointing, techs just searching to make money off the customer. Inspections nearly everytime miss serious issues and or don't correct the issues properly. Nissan Corp. Jus More

by Jf771home2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 22, 2026

Nissan of Orange Park responded

Thank you for taking the time to share your feedback. We are sorry to hear that your experiences with our service center have not met your expectations. We take concerns about vehicle inspections, repairs, and recommendations very seriously. Our goal is always to provide accurate assessments and quality repairs that prioritize our customers' safety and satisfaction. We understand how frustrating it can be when vehicle issues persist or when you feel concerns have not been fully addressed. Because every repair and vehicle situation is unique, we would appreciate the opportunity to learn more about your experience and review the details directly. Please contact our service management team at your convenience so we can better understand your concerns and work toward a resolution. Thank you for bringing this to our attention.

Jul 22, 2026

Nissan of Orange Park responded

Thank you for your response. I apologize for the frustration you've experienced. I was not personally aware of your request to speak with additional levels of management, and I regret that you feel your concerns were not addressed as expected. I would still appreciate the opportunity to discuss your experience directly and review any outstanding concerns. Please contact me at the dealership and ask for the Service Director. We value your feedback and would like the opportunity to learn from your experience.

Jul 22, 2026

Jf771home2 responded

I have spoken to service manager and called to request to speak to a GM or Regional manager if not owner and none of them called me back. So nissan customer Affairs stepped in to assist

July 10, 2026

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Employee Rating

Liar, straight to the point, him a Sean Cowley need to make there quota, don't stress boys...... More

by TINYJONES123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mandy Calcote, Jay Simison

May 01, 2026

Dealership Rating
Employee Rating

First off, the good. I like my truck and Jake the kid who sold it to me always answers my emails or calls. I had an issue and the GM stepped in and made it right. I More

by Wolf Desikan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jake Rizert

July 01, 2025

Dealership Rating
Employee Rating

Ronny and Tony were great. Jay and Frank were great too. Love the Pathfinder Platinum. More

by cherylcdean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Simison , Tony Lafreniere, Ronny Boyd

March 01, 2025

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Employee Rating

Best place to purchase a vehicle no matter what your credit score is they will make it have happen The service team and the sales team are awesome More

by angelbellf2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mandy Calcote, Jay Simison, Chris O'Neal , All of them are awesome

December 16, 2024

Dealership Rating
Employee Rating

Have had a no hassle experience with friendly knowledgeable staff. Even with less than perfect credit they have put me in a very clean solid truck. I’m thrilled!!! Tony Lafreniere was my sales More

by jimmyiphone71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mandy Calcote, Jay Simison , Tony Lafreniere

Dec 20, 2024

Nissan of Orange Park responded

We are very happy to have provided you with such a positive experience!

November 18, 2024

Dealership Rating
Employee Rating

Had such a great experience with Tony! He was able to get me into a brand new car quick and easy and he got me a great deal! More

by serinityrichards11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mandy Calcote, Jay Simison, Chris O'Neal , Tony Lafreniere

Nov 21, 2024

Nissan of Orange Park responded

Thank you for taking the time to let us know how we did.So glad to hear about your great experience with Tony!

September 17, 2024

Dealership Rating
Employee Rating

Tony and the crew went above and beyond. Help us get the vehicle that we bought which was a 2015 Nissan Frontier SV Crew cab that wasn't easy. They didn't stop trying and I thank them for th More

by joshuagaston2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Simison , Tony Alafrenire

June 22, 2024

Dealership Rating
Employee Rating

I recently leased a new Ariya, my sales experience was wonderful! My sales person, David truly knew the vehicle and coached me on how to use all the features. The finance manager, Jay was helpful and fun More

by mjspyderman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 02, 2024

Dealership Rating
Employee Rating

Mario was excellent! Quick and easy process and was quoted the best price for my trade-in and new vehicle. More

by Makiya P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Lee

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