Frank Salinas

Frank Salinas went above and beyond to find a Subaru Impreza that met my criteria. Sales and service staff are responsive and provide up-front information. And ladies, if you're car shopping on your own Impreza that met my criteria. Sales and service staff are responsive and provide up-front information. And ladies, if you're car shopping on your own, I have never been treated any differently than if my husband or brother were shopping. Frank was great about answering questions and making sure my car was just what I asked for. More

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Very good Castle Visited lots of dealerships in the past but never felt pressured to buy from Castle and that was important for me. Also clean friendly environment Visited lots of dealerships in the past but never felt pressured to buy from Castle and that was important for me. Also clean friendly environment More

by VINCENTBRANDON54 Verified Customer Verified Customer

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4 times to the service center I bought a car with you guys fixing tmps light. First time I brought it waitied hour or so they told me it all fixed. Drive it have away home the ligh I bought a car with you guys fixing tmps light. First time I brought it waitied hour or so they told me it all fixed. Drive it have away home the light came back on. Called told bring it back they would give me a loaner. Took it back had the car two days told me they drive and it was fixed. So I picked up the car drove it half way home and the light came back on again. Turned the car around drive back to the dealership took pictures of light. Told again to bring it back got a loaner again finally they fixed the problem with the light. More

by christinelumbley Verified Customer Verified Customer

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Very quick and easy. Staff was so attentive and kind. All questions and concerns were answered. Very clean and friendly atmosphere. I only wish I hadn't waste so much t Staff was so attentive and kind. All questions and concerns were answered. Very clean and friendly atmosphere. I only wish I hadn't waste so much time looking at other places. This place is the best. More

by LAB2264 Verified Customer Verified Customer

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Worst Car Buying experience!!! Run don’t walk away! Sales guy Frank ran my credit 8 times hard inquiries. That’s before he constantly tells me I need good credit to buy a car. Finance Manger David Spu Sales guy Frank ran my credit 8 times hard inquiries. That’s before he constantly tells me I need good credit to buy a car. Finance Manger David Spudic starts to call me silly and stupid for wanting to do a 60 month term instead of 72. He says why you anyone want to pay more and you are getting a good deal, why won’t you help us make money to your just selfish! He then lies and says since I’m not making them money the Bank will call back and change the financing amount. David gets and the bullhorn and says get her out of her! If USAA hadn’t help me throw the hole process I would have left. More

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