Frank Snipes | Page 4

AMAZING! My husband and I came by on a Sunday afternoon to look and get prices. Frank Snipes showed us around and was SO helpful. We did not feel pressure or My husband and I came by on a Sunday afternoon to look and get prices. Frank Snipes showed us around and was SO helpful. We did not feel pressure or uncomfortable at all. He was nice enough to answer every question and made sure we were completely comfortable with our decision. He also went to great lengths to find the perfect car for us! We will definitely be recommending him to friends and family. More

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Outstanding! Will definitely be a repeat customer. I recently had a terrible experience at a Ford dealership in Springfield. I almost gave up on Ford and was ready to right the entire company off. I I recently had a terrible experience at a Ford dealership in Springfield. I almost gave up on Ford and was ready to right the entire company off. I thought however to give Ford another shot as I really had my eye on an Explorer to tow behind my motorhome. I went to Two Rivers and my confidence in Ford has been restored. Not only will I continue to do business here but would highly recommend these folks to both my family and friends! Frank was diligent in working to get the deal done in a fair manner and even followed the sale up with a friendly phone call to ensure all was well. Joel was thorough, friendly and professional with the paperwork. Thanks very much and good job guys. You just won a customer back to Ford. MD More

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The Greatest Experience I Have Ever Had If you live in the State of TN, and are looking to buy a new Ford Vehicle and you do not go to Two Rivers Ford, there is something wrong with you. I r If you live in the State of TN, and are looking to buy a new Ford Vehicle and you do not go to Two Rivers Ford, there is something wrong with you. I recently moved here from Detroit MI and my leased vehicle that I got in Michigan was due and I had to act fast. Ford of Franklin was the first place I checked out and it was absolute garbage. Tacky sales guys, hour long waits to get answers to simple questions. Their pricing also sucks. Words cannot explain the frustration I went through at Ford dealership in Franklin. I was getting run around and screwed, not only financially with the deal I was offered, but with my time. I spent two days at Ford of Franklin with ZERO results. Thank God I found Frank Snipes and Two Rivers Ford. Frank was outstanding. I actually got tired of seeing the guy! I was at Two Rivers Ford for about 4 hours on a Saturday. He came into the lounge area at least every 10 minutes with an update (as opposed to the other dealerships where I had to wait hours). This man was on the ball. And the rest of the staff, extremely friendly that stirred genuine conversations about life, family, politics, and our shared experiences being in sales. This helped the time move by pleasantly. I enjoyed every minute of being in that building and the drive was worth it. Frank was professional and you can tell he is a dedicated individual (I believe he has been there for about 20 years). He is also hilarious. We shared some good-time conversations that I won't mention on here! The man cares and if you are reading this review and have decided you are going to buy a new ford vehicle. Get in your car. Drive to Mt. Juliet. Open the doors and ask for Frank Snipes. Above all. Pricing. I am in financial sales, I understand the difference between getting screwed and getting the best deal. Frank told me the numbers, and they matched the numbers I signed for. This is obviously most important of all. Integrity. And that is what Frank and everyone and Two Rivers Ford possesses. I drive my new 2016 Fusion Se (oxford white with black rims - looks amazing) with pride (especially being from Detroit). And I also drive it remembering what great customer service does to folks in this country, and how it improves their lives. I am a better financial service proffessional because of Frank Snipes because I remember how I like to be treated. Do not miss your chance, go check these guys out. Thank you Frank. Ross More

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Frank Snipes is the best! I was visiting my son here in Mt. Juliet from Jacksonville, Florida where I own a total of 6 Ford vehicles. My son and I were talking and decided to I was visiting my son here in Mt. Juliet from Jacksonville, Florida where I own a total of 6 Ford vehicles. My son and I were talking and decided to go look over the new 2015 F-150 and the new 2015 Mustang GT. Frank Snipes approach us to assist. We explained to him we were there to look and in no position to buy again for several years. I also explained I would be purchasing from my local dealer in Jacksoville when the time came to replace my Ford vehicles.Frank smiled and assured us he understood we weren't buying from him, maybe never. He then proceeded to graciously answer our question and volunteered more information about the cars, impressing us with his knowledge. He offered to let us drive any and all vehicles we wanted. I actually felt guilty, not wanting to overstep my welcome. Frank continued to offer information and let us drive not only a 5.0 Mustang and an F-150, but an Edge Sport as well. Frank was possibly the nicest, most informed salesman I ever met. If I ever need his services in the future, I would drive past other dealerships just to buy from him. If you are in the market for a car, do yourself a favor and look up Frank Snipes at Two Rivers Ford in Mt. Juliet. You will be doing yourself a favor. Mike Sheffield Jacksonville, Florida More

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Excellent Sales Approach! Frank Snipes was excellent. He had a straightforward no, pressure approach. He did a great job making sure I was satisfied. He listened to what I w Frank Snipes was excellent. He had a straightforward no, pressure approach. He did a great job making sure I was satisfied. He listened to what I was looking for and what I was willing to pay. He then went to work to let me know what was available. He never pressured me into more than what I was willing to do. It has been 15 years since I bought a car, thank you for making it a pleasant experience. More

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Best car buying experience ever This was by far the best experience I have ever had at a dealership. There was no pressure, and I mean zero, to buy something. Frank snipes was phenom This was by far the best experience I have ever had at a dealership. There was no pressure, and I mean zero, to buy something. Frank snipes was phenomenal to work with. There was no hassle, he was helpful, and was honest as they come. If more dealerships were run like this people would have a different perception of what it is like to buy a car (that it can be enjoyable). I could not be happier! More

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Frank Snipes Mr. Frank Snipes made buying a new car an adventure and a pleasure. He did a great job explaining all the new updates to our Ford Escape. Couldn't b Mr. Frank Snipes made buying a new car an adventure and a pleasure. He did a great job explaining all the new updates to our Ford Escape. Couldn't been treated by a nicer group of people. More

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Friendly service without pressure Stuart and Frank were great. They took the time to answer all my questions and explore all the options available. They made the car buying process eas Stuart and Frank were great. They took the time to answer all my questions and explore all the options available. They made the car buying process easy and I would def buy from them and Two Rivers again. More

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Excellent Consumer Experience I must say that this was the first time that buying a car was actually a good experience. Frank made our entire purchase process simple and the "no p I must say that this was the first time that buying a car was actually a good experience. Frank made our entire purchase process simple and the "no pressure" environment was a pleasant surprise. The Edge is a great vehicle, no doubt, and we will definitely be recommending Frank and Two Rivers Ford to any of our friends and family who are in the market for a car. More

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I love my new Edge We decided to go look at the 2015 Edge yesterday morning. Frank immediately answered all our questions and put no pressure on us as we debated betwee We decided to go look at the 2015 Edge yesterday morning. Frank immediately answered all our questions and put no pressure on us as we debated between two models. We eventually opted for the Edge Sport, and we couldn't be happier. We never felt pressured and got a great deal to boot. This was the third car my husband has bought from this dealership, and has never had an issue. I highly recommend Frank and Two Rivers Ford. More

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