"Frank did an amazing job excellent customer service! I..."
Frank did an amazing job excellent customer service! I would recommend Frank anytime for an easy smooth car buying experience. Pappas really does a great job!
"Contacted "Tank" with exactly what I was looking for. The..."
Contacted "Tank" with exactly what I was looking for. The SUV I wanted wasn't in my price range, so he showed me another SUV that I fell in love with. He came in with the perfect deal and took excellent care of us! This is the 2nd car I have bought from him. Thanks Tank!
"Wish I could give him more than 5 stars "
We purchased a 2020 Toyota Sienna XLE from Frank Walsh on August 3, 2019 to have it modified for wheelchair accessibility. It was by far the easiest, most efficient, laid back stress-free car buying experience in my lifetime.
Unfortunately, last Thursday when we picked up our van from the conversion company, we learned that the wrong conversion had been installed. We had to start completely over, beginning with purchasing another new vehicle.
I was literally too upset to even speak, so I sent Frank a text explaining the situation. Within 2 hours, he called to let me know that he had located another Toyota Sienna XLE exactly like the one we purchased in August, and he was already in the process of having it shipped here.
On September 25, 2019, we met with Frank and finance manager Tom Gray, signed the paperwork and walked out in less than an hour. We were able to get the same van, for the same price and our payment actually went down $7.00 a month.
This has been an emotional ride to say the least. Because of Frank’s experience, professionalism and knowledge, he was able to get us back into a vehicle quickly so that we can restart the 6-8 week conversion process again.
There are no words to adequately describe the gratitude and appreciation we have for the kindness, compassion and understanding he has shown our family.
If you are ever looking for a vehicle, especially a van for wheelchair conversion, I would highly recommend Pappas Toyota - and make sure you ask for Frank ‘the Tank’ Walsh.
"Quality Service Practitioner "
I have been a loyal customer of Gino’s now for about 5yrs. From our very first encounter till my most recent appointment, Gino always surpasses my expectations each and every time. He is a man of his word treats his customers as family and your vehicle as it was his own.
"2019 RAV 4 Purchase"
A Thank You to the sales, finance and management team for making the purchase of a 2019 RAV 4 a very nice experience. In addition we have always been treated very well by the service department for all our Toyota maintenance.
Other Employees Tagged:
"Relaxed sales experience"
Had previously purchased a new vehicle from Pappas and had a great experience. Worked with Frank Walsh recently to purchase a pre-owned truck. He was very polite, relaxed and easy going throughout the entire process. Pappas worked with us on the price and we all came to an agreement within a short amount of time. Great experience overall and would work with Frank again for a future Toyota purchase. I recommend him to anyone looking for a vehicle at Pappas Toyota.
Tank was awesome to work with! He had everything ready for us when we arrived. He took care of a few concerns we had with the car quickly and without any hassle.
Other Employees Tagged:
"Frank “The Tank” Walsh"
I was looking to upgrade my 2006 Toyota Tacoma to a newer model and Frank at Pappas Toyota was more than helpful, he showed me a 2013 Toyota Tacoma Pre Runner XSP package which you can only find in the southeastern U.S and gave me a great deal with my Trade in and also worked with me on the price of the newer truck so that I left with what I wanted. Also Tom Gray was a great help in the financing department, he called my financial institution numerous times to get me the financing I needed to cover all my additional expenses so that it was a stress free transition for me. Frank was very responsive to my text messages when I had questions and was an all around great person. I would highly recommend going to see Frank Walsh and Tom Gray at Pappas Toyota if you’re looking to upgrade to a newer nice vehicle. They treat everyone like they are family!
"Best rental experience ever!"
We have leasted cars in the past and new Frank Walsh. We made an appointment with Frank as my least was expiring. We met at 9:00 , Frank was on time and had a few cars in the lot to show me based on our previous conversations. I decided on one of the cars, we agreed on a lease length an a few add ons and I was on my way in least than one hour. Overall great experience.
"09 Santa Fe"
Great Dealership! Great Dealer! I went in hesitant because I’ve heard stories of horrible experiences at dealerships and working with dealers. But Tank really made me feel comfortable and got straight to the point! I felt respected and my opinions and wants mattered. He really worked with me to help me out and give a price I was comfortable with. I highly recommend Pappas Toyota to anyone.