Frank Wlodarczyk

Dick Smith Hyundai of Greenville responded

Thank you, wdjunghanns, for sharing your experience. I’m glad everything went smoothly and that Chris took good care of you. It’s great to hear you’d recommend the dealership. We appreciate your trust and look forward to seeing you again.

Dick Smith Hyundai of Greenville responded

Thank you, Cbook2020! We’re glad to hear your appointment went smoothly and that our team completed your service quickly and efficiently. It’s great knowing everything met your expectations. We appreciate your confidence in us and look forward to serving you again on your next visit.

Dick Smith Hyundai of Greenville responded

Thank you for taking the time to share your experience with us! We’re thrilled to hear that Frank took such great care of you and made everything smooth and stress-free. We appreciate you choosing Dick Smith Hyundai and are glad you had an exceptional experience with us!

Dick Smith Hyundai of Greenville responded

Hello, Beckie. We appreciate your review. I spoke with our service manager about your concerns. He said we only charge the diagnostic fee if the root cause of the issue is found to be outside influence. The vast majority of the time on a vehicle with miles as low as yours, there is no charge. The reason we do this is because in the off chance that the issue was caused by say a rodent chewing on wiring, the diagnosis and repair would not be covered by the manufacturer warranty. While somewhat rare, these circumstances still do happen, and because of that we must ask the customer up front to approve diagnostic fees vs telling them they owe the diagnostic fee after the fact. Should you have any further questions or concerns, please contact Nicole at 229-344-9984. Thank you again for your review.

Dick Smith Hyundai of Greenville responded

Thanks for sharing your experience, GREGB99! It is great to hear that Frank and the team at Dick Smith Hyundai took such great care of you. It sounds like Frank really went the extra mile to make the whole process smooth and stress-free—which is exactly what you want when buying a car. We are happy to hear that you are loving your new Palisade and appreciate your feedback!

Dick Smith Hyundai of Greenville responded

Thank you for your feedback, Davenporttonja5! We’re glad Jonathon took good care of you and appreciate your patience throughout the process. We’ll keep working to make each visit as smooth and efficient as possible.

Dick Smith Hyundai of Greenville responded

Thank you for your review, Shay.Dennis! We’re so glad Frank’s patience, knowledge, and fairness made your experience such a positive one.

Dick Smith Hyundai of Greenville responded

Thank you for your review, Rbsnjon! We’re glad to hear the car was ready and waiting for you—it’s our goal to make the process as smooth and easy as possible.

Dick Smith Hyundai of Greenville responded

Thank you for sharing your experience, Kaylee! We’re so glad to hear that our team provided friendly, efficient service while keeping you informed with clear time estimates and explanations. It’s great to know you left with peace of mind, and we look forward to serving you again!

Dick Smith Hyundai of Greenville responded

Thank you so much for your patience and for taking the time to post a review!