Frankie Sanders | Page 11

Not much to say, did a very good job getting me in on time, and completing the update and out very quickly. No coffee cups and at least two workers got coffee using their old cups to refil, did not even time, and completing the update and out very quickly. No coffee cups and at least two workers got coffee using their old cups to refil, did not even look to see if they needed to get more cups out for waiting customers. Not a good display of good will. More

by JGWOOD1 Verified Customer Verified Customer

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We were on a vacation when the engine blew in our car we were lucky enough or I’m lucky enough to have it towed to the dealership it took 2 1/2 months for the engine parts and the engine to arrive and then were lucky enough or I’m lucky enough to have it towed to the dealership it took 2 1/2 months for the engine parts and the engine to arrive and then another two weeks to be fixed so they did pay for our rental car for 90 days But the day the car was fixed we had to start paying for the rental ourselves and we live in Florida 1200 miles away not easy for old folks More

by JEANELR Verified Customer Verified Customer

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I absolutely loved my experience at bob Rorhman kia! Austin and Matt in service are amazing people. My vehicle is in better condition than ever. Austin and Matt in service are amazing people. My vehicle is in better condition than ever. More

by Hotboifocus Verified Customer Verified Customer

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Frankie is always very helpful. Upon arrival he greets you at the door and checks in your vehicle. He directs you to the waiting area and shows you the amenities. You’ll also receive a text message that l you at the door and checks in your vehicle. He directs you to the waiting area and shows you the amenities. You’ll also receive a text message that leaves a way for you to contact him should you need anything additional. More

by Alysa C. Verified Customer Verified Customer

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Frankie Sanders did an amazing job as always!!!!!! Frankie is knowable and very eager to make sure all questions and concerns are taking care of!!! Frankie is knowable and very eager to make sure all questions and concerns are taking care of!!! More

by Anita Crawford Verified Customer Verified Customer

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Frankie rocked and helped me without an appointment..super fast. Every single time I go in that service department, I have a professional experience that I continue to be surprised by. appointment..super fast. Every single time I go in that service department, I have a professional experience that I continue to be surprised by. More

by Coach G Verified Customer Verified Customer

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Service advisor was very informative. I felt confident making future appointments with Kia knowing that the communication between the mechanic, Service advisor, and myself seemed clear and informative. making future appointments with Kia knowing that the communication between the mechanic, Service advisor, and myself seemed clear and informative. More

by Kia.Customer Verified Customer Verified Customer

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Frankie did a wonderful job answering my questions.A real pro! pro! More

by BILLYJUSKO Verified Customer Verified Customer

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Frankie was very nice in his dealing with me. He even had someone clean the inside of my windshield when i asked him if he could. someone clean the inside of my windshield when i asked him if he could. More

by DOUBLEGG60 Verified Customer Verified Customer

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Very good service .The young man in charge was courteous and kept me updated on how things were going and asked if I needed anything. They even found a problem with my vehicle that needed fixing that I was and kept me updated on how things were going and asked if I needed anything. They even found a problem with my vehicle that needed fixing that I was not aware of .Great job! More

by CHARPER3 Verified Customer Verified Customer

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