Fred Foster

I came here as a new customer and I regret that I did. I don’t expect the red carpet for just being a customer but the first impression was less than stellar. I literally had to find my way to the service I don’t expect the red carpet for just being a customer but the first impression was less than stellar. I literally had to find my way to the service center because no one was there to direct me. I scheduled a 8:45a appointment but the advisor told me I’d likely be sitting for 2-2.5 hours. So what’s the point of scheduling an appointment? You would think when you speak to a service advisor that he/she would go over price quotes regarding market and third party parts. WRONG! I came here to re-align my drivers side window as it had gone off track. I sat for 3 hours without an update or being updated about the status. After I could no longer sit I got a text saying my vehicle was ready along with a final price of $1613! I beg your pardon!? At this point, I’m fuming and looking for the advisor. He goes into this spill about how the price is right and how he just got the quote when I did. This is the most unprofessional and price gouging Nissan dealership I’ve ever visited. The guy was basically telling me changing the motor in door panel is a 4 hour job at a $225 labor rate! I’ve never reacted this way in an establishment but I could not resist expressing my frustration and disgust with how I was treated. The advisor didn’t even offer any alternatives. It was either I pay or leave. I had to pay $250 just for them to diagnose my car. Also, get this, the job couldn’t even be completed because the parts had to be ordered!!! Why wasn’t I told this first before I sat down?! I feel like my time and my money has been wasted. I will NEVER use this location again. If you are a woman coming here for services, BEWARE. Wish I could give it even less stars. More

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WORST DEALERSHIP EVER! ! In July 14 I took my pick up truck to them bc of lights on dashboard and after 4 hours wait I went home and before got there the truck again got li ! In July 14 I took my pick up truck to them bc of lights on dashboard and after 4 hours wait I went home and before got there the truck again got lights back on so again back to them.. I did this twice and since July 21 they have my truck bc they can’t fix it and someone from the plant has to check it out A DEALERSHIP THAT CAN NOT FIX LIGHTS ON IT OWN VEHICLES!! This is insane and they never call me if I manage to get in touch with them they say I call you back and they don’t call I am tired of calling and visit them…My next step is TO LAWYER UP!! DO NOT BUY FROM THEM YOU WILL BE GLAD YOU DID 😡 More

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