Fred Mena
Fred Mena at Toyota of Kenner
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Fred Mena

General Manager

Toyota of Kenner

2460 Veterans Blvd
Kenner, LA 70062

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4.5
80 Reviews

Fred Mena is a general manager with over 30 years of experience in the automotive industry. Married with three grown children, Fred knows the importance of family. His job is his second family, and he treats his employees with genuine compassion and love. Fred doesn't want to let his team down and they don't want to let him down - success requires a strong will to succeed.

Dealership Experience

6 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.5

80 Reviews

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80 Reviews of Fred Mena

April 11, 2024

Dealership Rating
Employee Rating

My husband and I were treated very well everyone that we came in contact with was very nice and kind so I would recommend this Toyota dealership to my family and friends. E.M and C.M More

by C M
Recommend Dealer
Yes

Other Employees Tagged: Bang Bui, Alex Mena

Apr 13, 2024

Toyota of Kenner responded

It is good to hear that you had a great experience at our dealership. Good customer service is what we strive for daily. Thank you for your business and we look forward to servicing you in the future.

March 06, 2024

Dealership Rating
Employee Rating

Excellent service and friendship dealership Roberto took good care of me as well as Giancarlo’s Chavez love the team and my new truck More

by rodovaldo13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2024

Toyota of Kenner responded

Looks like our Sales and Finance teams provided stellar customer service. We are pleased to hear that you are satisfied not only with the vehicle but with the process as well. Thank you for sharing your experience. It is good to know when we are successful in our mission. We look forward to servicing you in the future.

January 28, 2024

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Chad was a great salesperson and overall sweet guy! ! He made the sale so smooth and easy! Buying a car is usually an all day process, but we were in and out of there within about 2.5 hours! Great job C More

by Msgirl71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 29, 2024

Toyota of Kenner responded

"WE MAKE IT EASY" is our motto. It's great to see that we lived up to it during your purchase. I'm glad to hear that your purchase experience was easy and that Chad provided top-tier knowledge and professionalism. We value him here. Thank you for sharing.

November 20, 2023

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Employee Rating

We were dealing with a family emergency, and they made the process quick and easy. More

by tantster
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Woody Gregoire, Ricky Rodriguez

Nov 20, 2023

Toyota of Kenner responded

Thank you for taking the time to leave a review about your experience at Ray Brandt Toyota, especially during what sounds like a challenging personal time. We're sincerely glad to hear that our team was able to make the process quick and easy for you. It's important to us that we provide support and efficiency, especially in times of need for our customers. If there's anything more we can do to assist you, please don't hesitate to reach out. We hope everything is going well with your family, and we're here for any future needs you may have! Ray Brandt Auto Group #WeMakeItEasy

October 27, 2023

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Easy to work with very nice and polite Helpful making sure everything was understood. Accommodating to my six year old gave her pictures to color and pizza. More

by TERRY59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Evans

Oct 30, 2023

Toyota of Kenner responded

Thank you for taking the time to share your experience with us! We're delighted to hear that our team made the car-buying process smooth and understandable for you. Our goal is to create a comfortable and welcoming environment for all our customers, no matter their age. We're glad your daughter felt included with the coloring sheets and pizza; we always strive to ensure our youngest visitors have a pleasant time too. It's wonderful to know that our commitment to customer satisfaction was evident during your visit to Ray Brandt Toyota. We truly appreciate your business and hope to assist you with any future automotive needs. Safe travels in your new vehicle! Ray Brandt Auto Group #WeMakeItEasy

October 26, 2023

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Ray Brandt Toyota is very efficient and very kind. It is a pleasure to go to them for service. I enjoy their coffee and their big screen TV while I am waiting which usually isn't long even when I don' More

by FranAnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erick Burgess Sr, Douglas Montalbano, Danny Waguespack, Shelia Leblanc , Brad Miller, Can't think of mechanics names.

Oct 30, 2023

Toyota of Kenner responded

Thank you for sharing your positive experience with Ray Brandt Toyota! We're delighted to hear that our efficiency, kindness, and amenities have made your visits enjoyable. It's essential for us to offer not only top-notch service but also a comfortable environment for our valued guests. We understand that car maintenance can sometimes be an unexpected expense, so we aim to make the experience as pleasant and stress-free as possible. Your feedback is truly appreciated, and we look forward to serving you again in the future. Safe travels! Ray Brandt Auto Group #WeMakeItEasy

October 02, 2023

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Had a great experience no hassle very friendly courteous and professional thumbs up very happy with my new car More

by manuelfmadrid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 05, 2023

Toyota of Kenner responded

Congratulations! It is wonderful to hear that our team made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt Toyota! Ray Brandt Auto Group #WeMakeItEasy

September 30, 2023

Dealership Rating
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Professional and honored price that was originally given. Knowledgeable staff. Great customer service. Salespeople did not pressure me. More

by PAUL@365ENTERPRISES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Patten, Kerry Cella, Mariano Gomez , Keith Barrett, Brett Hernandez

Oct 10, 2023

Toyota of Kenner responded

Thank you for taking the time to share your positive experience with us. We pride ourselves on offering straightforward, professional service and are delighted to hear you felt our team was knowledgeable and attentive without being pushy. Your satisfaction is paramount to us, and we look forward to assisting you again in the future. Thank you for choosing Ray Brandt Toyota for your automotive needs, and safe driving! Ray Brandt Auto Group #WeMakeItEasy

September 26, 2023

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Employee Rating

Been coming to these guys for a very long time! ! They always handle their business. Clean, prompt, and always professional. More

by BROUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2023

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

September 09, 2023

Dealership Rating
Employee Rating

The sales staff at Ray Brandt Toyota made the rices of buying a new car easy and hassle free. Our salesman Ricky was very knowledgeable, professional and patient More

by Tmpiglia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 12, 2023

Toyota of Kenner responded

Thank you for sharing your experience with us. It is fantastic to hear that our sales team, especially Ricky, provided you with an easy and hassle-free car-buying journey. We believe in making the process as smooth as possible, and we are glad Ricky's knowledge and professionalism shone through. Recognizing the importance of patience during such a significant purchase is essential, and we are pleased that this aspect stood out to you. We hope you enjoy every mile in your new car, and we are here for any future needs you might have. Welcome to the Ray Brandt family! Ray Brandt Auto Group #WeMakeItEasy

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