Fred Rizi

A'ja was great during the extended time I had to spend at the dealership the dealership More

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Bought a brand new Equinox in December. Went to get it legal and get tags. I had the sales tax financed in my payments. The check was short so I had to pay the difference. Numerous calls and Went to get it legal and get tags. I had the sales tax financed in my payments. The check was short so I had to pay the difference. Numerous calls and messages to see about some kind of reimbursement, never returned, transferred, hung up on. Drove up there, refused to let me speak to a manager or anyone from finance. Whoever it was I talked to told me I'd have to either refinance the entire deal or just deal with it. More

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Everyone was pleasant-helpful and so very kind! ! Love Cable Dahmer ! Thanks for all your help! ! Love Cable Dahmer ! Thanks for all your help! More

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Bought a car under the assumption it was awd in fact was fwd. Clayton moore was rude and unapologetic. Would do nothing to compensate Went as far as saying I bought the awd premiere stickers on the car. fwd. Clayton moore was rude and unapologetic. Would do nothing to compensate Went as far as saying I bought the awd premiere stickers on the car. Will NEVER again deal with him. More

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This is my second purchase from this dealership, my experience was smooth, no pressure, easy, and great customer service. Thanks again, Mr. Shaddox 10/10 experience was smooth, no pressure, easy, and great customer service. Thanks again, Mr. Shaddox 10/10 More

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On October 9, 2021 I came in to buy a used 2021 Toyota Corolla. I drove the car and liked it. It was advertised for 21000.00. So I decided to purchase it. When I got to the finance department. Some how t Corolla. I drove the car and liked it. It was advertised for 21000.00. So I decided to purchase it. When I got to the finance department. Some how the got me to sign for a bunch of add ons. The items that they added are as follows. Maintenance 399.00, Highway Package 4950.00 Swat 998.00 Finishing Touch 998.00, Mechanical Repair agreement 3399.00, and 3m/Nitro of 998.00 for a total of 10744.00. They also changed the price from 21000 to 23000.( they said it was because I was did not have a trade. I did sign for these items but I didnt understand what they were.When I was done signing, they would not give me copies of what I signed. All they would give me was a flash drive with the paper work files on it. I had no ideal how to view so I took to a friends house on October 10 and he opened and printed all the files. That when I realized all the stuff that was added on. The total of the car now was 35139.00. I had not picked up the car so on October 11, I went back and told them that since I havent picked up the car , I wanted my down payment back and did not want to purchase since in my opinion it was obvious they were ripping me off. I am retired and on a fixed income and havent purchased a car in over 10 years. They would not help me at all. I left and came back with the friend that helped me open all their files and after and hour or so of him talking to the used car sales manager he said that I cant get out of purchasing the car, but he was willing to take off most of the add ons that was on the contract. The only one that they would not take off was the 3m/Nitro. So I went back to finance and they gave me a new contract. When I came back a couple of hours later to pick it up the sales man (Leandro Bess) was very rude to me. He handed me the keys and walked away. Now its been over 3 weeks and they still havent sent the correct new contract. They have sent the incorrect one three time to my bank. I have been in touch with US Bank daily. In my opinion, what they did and are still doing is elder abuse. I will tell anyone who I come in contact with , how they treated me. More

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Marie is great I had a great time working with Marie and finding my new car. She was friendly and professional as the salespeople here have always been since the 70s I had a great time working with Marie and finding my new car. She was friendly and professional as the salespeople here have always been since the 70s, I appreciate a place like this. More

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Great Place Great place to buy a new vehicle. They spent all day working with me to get the deal I was happy with. I will go back to them in a heartbeat. Great place to buy a new vehicle. They spent all day working with me to get the deal I was happy with. I will go back to them in a heartbeat. More

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Professional, knowledgeable, & friendly! My family has been purchasing vehicles for several years now. There isn't a more reliable or trustworthy dealership in the KC Metro area. Highly rec My family has been purchasing vehicles for several years now. There isn't a more reliable or trustworthy dealership in the KC Metro area. Highly recommend sales associate Marie Oliver. She is exceptional! More

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All was great from beginning to end and will buy more and service all my vehicles here . Free inspection was a nice suprise Mechanics will answer question for you from beginning to end and will buy more and service all my vehicles here . Free inspection was a nice suprise Mechanics will answer question for you too. More

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