Frederick Stoudemire | Page 10

I had the pleasure of working with Fred over at autobahn USA in Westborough Massachusetts. Fred and the team took real good care of me. I was out the door in a new to me vehicle in 3 hours. Give Fred a call USA in Westborough Massachusetts. Fred and the team took real good care of me. I was out the door in a new to me vehicle in 3 hours. Give Fred a call. More

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excellent store and good service. I bought my car from them and it was a good deal. I bought my car from them and it was a good deal. More

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It was great working with them. They definitely need better service in the building lol. They definitely need better service in the building lol. More

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This dealership was professional and helpful every step of the car buying process, making it an easy transition. of the car buying process, making it an easy transition. More

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Let me start by saying I’m not a person to write reviews or a person who likes going to dealerships but with the service that I received from Fred and staff was beyond excellent. Right from the beginning Fr or a person who likes going to dealerships but with the service that I received from Fred and staff was beyond excellent. Right from the beginning Fred was Honest and not pushy at all and the process was easy . I didn’t have to spend anytime at the dealership Fred took care of everything which was great cause we all know how your whole day can be wasted at a dealership well not here or with Fred hands down best experience I’ve had . If you’re looking for quality vehicles and top notch service I promise go there you won’t be disappointed nobody can come close to the service, quality, and pricing they have and yes I will recommend them . Thank you all for the experience and Fred thanks for making it so easy More

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I bought a truck , no pressure, no BS , salesman ( fred ) was a decent guy and the overall experience was pretty much stress free. was a decent guy and the overall experience was pretty much stress free. More

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Another fantastic experience with Autobahn USA and staff. As usual, they were efficient, extremely professional and took a tremendous amount of pride in their customer service. Fred from sales team is by far As usual, they were efficient, extremely professional and took a tremendous amount of pride in their customer service. Fred from sales team is by far the easiest and most knowledgeable person to work with. His passion is the car industry when it comes to selling high quality, solid cars at a good price. I felt he had my best interests in mind, wasn’t pushy or aggressive whatsoever. Highly recommend working with Fred to buy your next Luxury vehicle from Autobahn USA. More

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Bought a 2020 Acura here. Had to pick up the vehicle in the evening. It was clear the next day the vehicle has never been detailed. Then a few weeks later the passenger seat s Had to pick up the vehicle in the evening. It was clear the next day the vehicle has never been detailed. Then a few weeks later the passenger seat started peeling and pieces falling off. I called the dealership and after several call backs and emails they had me bring it in for “repair”… They had someone do a cheap job of sealing and “painting” over the peeling on the seat. Before I left the service department told me not to wipe it down for at least 6 months. Ok fine. Three weeks later the seat is peeling again. I called the service department and was pretty much brushed off and told “that usually happens”..and told I would get a call back. I brought the car to the store in person and spoke with Fred and his sales manager . The sales manager pretty much told me he wasn’t going to be able to do anything about it because it was “wear and tear”…. I said it’s been 3 weeks! He said “well maybe you shouldn’t have sat in that seat” … I said well I have a husband, two kids and I’m 9 months pregnant - where should I be sitting? He was purposely obtuse, and dismissive. He said he would get me a quote on a new seat cover but he wasn’t paying for it. He offered zero resolution. Terrible customer service and unkind people make for poor business practice. Listen to the negative reviews. Don’t buy a car here. More

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Called in for an appointment the sales rep was assigned to is Fred ,really nice and helpful,found the right car in two days to is Fred ,really nice and helpful,found the right car in two days More

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Fred was fantastic. Probably the most straight forward salesman we’ve ever dealt with, in a good way! Everything was easy to understand and he explained things perfectly Probably the most straight forward salesman we’ve ever dealt with, in a good way! Everything was easy to understand and he explained things perfectly. Best car buying experience. It was a super fast process and we are super happy. More

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