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Fredi Navarrete

Overview Reviews (81)

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Fredi Navarrete

Fredi Navarrete | Page 3

Fleet & Commercial Sales Manager

Hawk Chevrolet of Joliet

2001 W Jefferson St
Joliet, IL 60435

Contact Me

not yet
rated

81 Reviews

Overview Reviews (81)

Dealership Experience

16 yrs, 1 mo

Industry Experience

32 yrs, 3 mos

Languages Spoken

Spanish

not yet
rated

81 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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81 Reviews of Fredi Navarrete

June 03, 2022

Dealership Rating

Employee Rating

Unbelievable that I was being run around by a body shop for almost two years and the Hawk mechanic fixed it in 3 hours!! Thank you!!! for almost two years and the Hawk mechanic fixed it in 3 hours!! Thank you!!! More

by Leta1227

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Martin Aguilar

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Jun 05, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

April 27, 2022

Dealership Rating

Employee Rating

Needs to be more handicap accessible otherwise quite happy with everything. Would recommend this place to any one. happy with everything. Would recommend this place to any one. More

by semperfi3025

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jim Muisenga, Daniel Petrey , John King, Tim Thorn

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May 05, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

May 06, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, thank you; we appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 06, 2022

Dealership Rating

Employee Rating

Great dealership to visit. Love the coffee there and as always everybody is friendly. Thank you Hawk service team! Love the coffee there and as always everybody is friendly. Thank you Hawk service team! More

by angus122

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jim Muisenga, Daniel Petrey , John King, Tim Thorn

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May 04, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you have a great day!

April 03, 2022

Dealership Rating

Employee Rating

Great place to get your maintenance done trustworthy clean and reliable and great customer service I never had a problem clean and reliable and great customer service I never had a problem More

by earlsigle

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Martin Aguilar, Vanessa Alarcon

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Apr 05, 2022 -

Hawk Chevrolet of Joliet responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet of Joliet

March 08, 2022

Dealership Rating

Employee Rating

Happy with service and coupon for discount on oil change. I had little waiting time I had little waiting time More

by Rayspoerl

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 10, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 14, 2022

Dealership Rating

Employee Rating

There service department is always on top 🔝 f there game. Great customer service. Angus is a great service advisor. game. Great customer service. Angus is a great service advisor. More

by Raul Munoz

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Angus

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Jan 15, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

January 13, 2022

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Employee Rating

Takes to long to service vehicles. Waiting period is at least an hour too long least an hour too long More

by Cedricxcal

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

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Mar 23, 2022 -

Hawk Chevrolet of Joliet responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Service Manager, Bill Webb at (815) 773-2156

Mar 23, 2022 -

Cedricxcal responded

How do you intend to rectify it?

Jan 13, 2022 -

Hawk Chevrolet of Joliet responded

I don't know why you tag me on this review. I don't work in the service department.

December 31, 2021

Dealership Rating

Employee Rating

Great personalized and professional service from the team at Hawk Mazda Joliet! Very prompt and courteous! at Hawk Mazda Joliet! Very prompt and courteous! More

by 2016 Mazda CX-5 Owner

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jan 13, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

December 09, 2021

Dealership Rating

Employee Rating

Verifie Jefferson very good and customer apperation Verifie Jefferson very good and customer apperation very kind and very positive and refinery and Verifie Jefferson very good and customer apperation very kind and very positive and refinery and More

by MBRYANT86

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jim Muisenga, Daniel Petrey , Tim Thorn, service department jennifer

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Dec 13, 2021 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

October 28, 2021

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Employee Rating

Slow. 2.5 hours for an oil change even with an appointment. And they couldn’t even bother to check tire pressure when rotating tires. appointment. And they couldn’t even bother to check tire pressure when rotating tires. More

by BigLen59

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Jim Muisenga, Daniel Petrey , Tim Thorn

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Dec 11, 2021 -

Hawk Chevrolet of Joliet responded

Hi, it is disappointing for us to hear that your experience was anything less than great. Thank you for bringing this to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.