Gabby Lopez
Gabby Lopez at Toyota Corona

Gabby Lopez | Page 11

Assistant Service Manager-Hablo Español

Toyota Corona

1700 W. 6th Street
Corona, CA 92882

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4.7
112 Reviews
4.7

112 Reviews

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112 Reviews of Gabby Lopez

January 22, 2024

Dealership Rating
Employee Rating

Love this dealership! They are always able to get me in for an appointment when I need one! Friendly and accommodating! More

by Stacy
Service Price Transparency
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Recommend Dealer
Yes

January 18, 2024

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Service check-in was right on time, and very professional. Very thorough and helpful. Thank you. More

by Lori
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Recommend Dealer
Yes

January 17, 2024

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I absolutely am grateful for this dealer. Our mechanic Angel Gil was great and we are so blessed to have our car serviced here. More

by Jesús Beltrán
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Recommend Dealer
Yes

Other Employees Tagged: Angel Gil

January 09, 2024

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As a regular i was very disappointed with the service today. I was convinced to wait at dealership because i was told my oil change would only take an hour and my vehicle wasn’t done until 3 hours later. More

by Jasmine
Service Price Transparency
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Recommend Dealer
Yes

January 07, 2024

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made an appointment to bring my daughters car in for a recall. Prior to bringing in they had me give them her vin to make SURE they had parts and did not need to do anything prior to the appt. So Sat brou More

by desiraelmft
Service Price Transparency
Workmanship
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Recommend Dealer
No
Jan 19, 2024

Toyota Corona responded

Desirae, I appreciate you taking the time to leave your feedback. It is unfortunate to hear that your experience with our dealership did not meet your expectations. We aim to provide exceptional service to all of our customers and it is clear that we fell short in your case. I would appreciate the o pportunity to learn more about your experience and make things right. Please contact me at your earliest convenience so that we can work together to resolve any outstanding issues. I look forward to hearing from you! - Bill Brixey, General Manager, (951) 564-0568

January 03, 2024

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The only reason why i ever went to the dealership was for an oil change... i like to chang my oil every 5,000 miles because its brand new... when they ask me what im here for when i pull up i tell them speci More

by larryhmillerbad
Service Price Transparency
Workmanship
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Recommend Dealer
No
Jan 06, 2024

Toyota Corona responded

Hello there; thank you for taking the time to leave a review. It's unfortunate to hear that you've had an incomplete service experience at our dealership. I'd appreciate the opportunity to understand your frustrations better to ensure everything was handled properly. Please call me at your earliest convenience, and we can get this sorted out together. - Bill Brixey, General Manager, (951) 564-0568

December 30, 2023

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Employee Rating

My service was great and quick. Gabby did a great job of explaining and updating me on my car. More

by manfiel23
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Recommend Dealer
Yes

December 24, 2023

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This dealership is in desperate need of retraining and customer service, I can only give credit to some people in the shop (Andrew) who was polite and professional. I had some damage to my paint after dro More

by Omar.cabanas0223
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Andrew Loiacano, Celeste Abreo, Steven Avelar , Andrew (parts or shop manager)

Jan 04, 2024

Toyota Corona responded

Omar, thank you for bringing this to my attention. I would appreciate the chance to speak with you about your service experience. If we have yet to connect by the time you find this response, please contact me directly. I look forward to resolving this together. - Bill Brixey, General Manager, (951) 564-0568

December 19, 2023

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Employee Rating

Nothing was explained to me. Not what was going to be done to my car when I arrived nor how my car is doing or what was done after the service More

by Salt
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Recommend Dealer
No
Dec 23, 2023

Toyota Corona responded

Thank you for reaching out. We want all our customers to feel taken care of during their service visit. I’d appreciate the opportunity to learn more about the communication issues you’ve experienced so that we can continue to improve the customer service we provide. I hope you’ll give me a call at your earliest convenience. - Bill Brixey, General Manager, (951) 564-0568

February 01, 2023

Dealership Rating
Employee Rating

Very good service kept me updated and very satisfied with gabby my service advisor thanks again More

by Rod
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 23, 2023

Toyota Corona responded

Thank you for sharing your review with us. Our team is dedicated to providing exceptional customer service and it's great to know that they exceeded your expectations. We hope to see you soon for all your future automotive needs. - Bill Brixey, General Manager

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