Gabe Roosevelt

We hauled my vehicle over to Newberg on Sunday afternoon. Let a message on the drop of envelope. I rec'd a phone call early Monday morning from the service dept indicating that they would be pulling my truck Let a message on the drop of envelope. I rec'd a phone call early Monday morning from the service dept indicating that they would be pulling my truck in to the service bay that morning. Approx 2 hrs later I rec'd a call letting me know that my truck was ready for pickup. They were quick and thorough in diagnosing the issue. Thank you again Newberg Dodge. More

by menace72457 Verified Customer Verified Customer

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The customer service is very good and they explained everything very well. There were no suprises. everything very well. There were no suprises. More

by STEVENGILBERT555 Verified Customer Verified Customer

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We are so happy to have this dealership nearby. We will come back again because everyone was kind and helpful. We will come back again because everyone was kind and helpful. More

by RACHAELVETTER Verified Customer Verified Customer

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Got all my recalls done on my 2015 jeep renegade trailhawk! great service! Bridget was so helpful! trailhawk! great service! Bridget was so helpful! More

by JANICEKATKE Verified Customer Verified Customer

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They go out of their way to make their customers feel welcome and important. I would definately recommend them to other Jeep owners and I actually have. welcome and important. I would definately recommend them to other Jeep owners and I actually have. More

by carolmeekrn Verified Customer Verified Customer

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The service department is the best, they listened and were professional yet like family I can't say enough of them, thanks again, my wife is in love with her jeep again. were professional yet like family I can't say enough of them, thanks again, my wife is in love with her jeep again. More

by PACIFICRIMEXC Verified Customer Verified Customer

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I was without my truck for 2. 5 months the only updates I received were when I called to ask and then the tech didn’t even give the warranty company the right photos so I had to wa 5 months the only updates I received were when I called to ask and then the tech didn’t even give the warranty company the right photos so I had to wait 3 more weeks just for the correct photos to be sent. This has by far been my worst experience at any dealership/shop and I will never be coming back or recommending Newberg dodge to anyone I know. More

by joe.d.carpenter28 Verified Customer Verified Customer

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15/10 best service team in town! Brigitte is phenomenal! Very personable and friendly! Will be back! Brigitte is phenomenal! Very personable and friendly! Will be back! More

by bai.mills11 Verified Customer Verified Customer

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Our family was shopping for a new truck for our family business. Carlos Perez was great his service was exceptional he was knowledgeable of the vehicle we were looking for. The process was super fast and business. Carlos Perez was great his service was exceptional he was knowledgeable of the vehicle we were looking for. The process was super fast and efficient he sent us the link via text to get the credit process started and within an hour he got us an approval and we went to pick up our new 2023 Ram. Great service, great location will be returning for future business. We recommend this dealer especially Carlos's service and expertise. Thank you Carlos for all your help...Victor Muñoz and family🥰 More

by Emmanuel Muñoz Verified Customer Verified Customer

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The worst customer service ever. If I could have chosen 0 stars I would have and unfortunately I had to choose one star. I have told all my family and friends never to buy a vehicle If I could have chosen 0 stars I would have and unfortunately I had to choose one star. I have told all my family and friends never to buy a vehicle from this dealership. Bob Lanphere should be appalled about his employees!! This dealership had no communications, excuse after excuse, the GM didn't care about getting my car fixed. The finance manager was extremely rude and unprofessional. The service department had the worst communication, never fixed my vehicle and took it to another dodge dealership who actually cared and fixed the 3 issues that Newberg said they couldn.t find anything wrong. The other Dodge dealership found 1 recall and two TSB's. They gave me a rental car in Newberg and it looked like someone was living in it and cords showing on all tires. I would be more than happy if upper management would like to discuss my experience in more detail!! More

by beavers15 Verified Customer Verified Customer

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