Gabriel Hernandez
Gabriel Hernandez at Norm Reeves Toyota Dallas

Gabriel Hernandez

Finance Manager

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.5
25 Reviews

Dealership Experience

5 yrs, 6 mos

Languages Spoken

Spanish Spanish

4.5

25 Reviews

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25 Reviews of Gabriel Hernandez

August 09, 2025

Dealership Rating
Employee Rating

Sales was quick to respond to inquiries and follow up. Pricing was good. People were friendly. Would buy here again for sure. More

by aubree2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Santos, Jasmin Mendez

Aug 09, 2025

Norm Reeves Toyota Dallas responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 04, 2025

Dealership Rating
Employee Rating

Rodney Houston and Andres from Finance gave me the run around. They kept sneaking in fees and would take hours to respond to my emails/calls/texts. I am a first time car buyer, and they made this process More

by rponce72897
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 06, 2025

Norm Reeves Toyota Dallas responded

It's disappointing to hear about the challenges you faced during your car-buying experience. We strive for transparent and timely communication, so it's concerning that this wasn't reflected in your interactions with us. I'm glad Pedro and Gabriel were able to assist you efficiently, but I apologize for any inconvenience caused by others on our team. If you'd like to discuss further or have any questions, please feel free to reach out. Thank you, LaTris Price - Customer Relations Manager - latris.price@normreeves.com

August 02, 2025

Dealership Rating
Employee Rating

Luis is, by far, the best auto salesman I have ever worked with on a car deal. Friendly, courteous and made the experience enjoyable! More

by Lesliesmith2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Santos

Aug 02, 2025

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 24, 2025

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Employee Rating

Great experience overall. From the selection process to closing. Monica went all out to get the exact vehicle from another dealership so very well earned business More

by CDF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 24, 2025

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 22, 2025

Dealership Rating
Employee Rating

I recently purchased a Landcruiser. Monica made the car buying experience fast and easy. She was professional and very helpful and took time to go through all the features of my new v More

by EK8845
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mimi Garcia

Jul 22, 2025

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 21, 2025

Dealership Rating
Employee Rating

Pedro Cachay was my salesman. He was very thorough and very nice. He was awesome. I’m glad he helped us also in translating I. Spanish for my husband. Answered all our questions. More

by eestrada91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Pena

Jul 21, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 09, 2025

Dealership Rating
Employee Rating

Great staff. Mr. Walter, the manager Brandy and finance Mr. Gabriel were great at helping me out with questions and concerns. More

by mariawp1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 09, 2025

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 09, 2025

Dealership Rating
Employee Rating

👍🏾I’ve been going to the dealership for six years and I love it. I love Shelly and service and I love Jamar and Dealership. He took the time to sell me a good car for my daughter and Shelly in service alwa More

by TYLERYTYLER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Goss, Shelly Jackowski , Jamar Dye

Jul 09, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Norm Reeves Toyota Dallas are glad to have you as a customer. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 02, 2025

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Employee Rating

It was a great atmosphere calm, relax no pressure excellent. I will recommend your dealership to family and friends More

by nmedrano0704
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carmine Liuzzi

Jul 02, 2025

Norm Reeves Toyota Dallas responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 27, 2025

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Employee Rating

Chris was awesome. We negotiated over text and the deal was done. Fast transaction. I’ll buy all my Toyotas from him in the future More

by tim.charlton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Mayne, Diana Saenz

Jun 27, 2025

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

1

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