Gabriela Gamboa | Page 7

The team at Van Nuys provided a great and fast service. They were very helpful and professional. Keep up the good work They were very helpful and professional. Keep up the good work More

by jrady Verified Customer Verified Customer

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FANTASTIC! ! They are the best and they are very close to my house. Courtesy shuttle is very important to me. ! They are the best and they are very close to my house. Courtesy shuttle is very important to me. More

by SZNNMET Verified Customer Verified Customer

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I had a great experience. Salesperson was especially knowledgeable and patient, making the whole car-buying process smooth and stress-free. I'd highly recommend this dealershi Salesperson was especially knowledgeable and patient, making the whole car-buying process smooth and stress-free. I'd highly recommend this dealership to anyone. More

by mariamabkaryan Verified Customer Verified Customer

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I have never been treated the way I was treated at your place, Gabriel was amazing, so was Kevin. I think I will take my car to Van Nuts Dealership instead of anywhere else that I’ve used to take it. Tha place, Gabriel was amazing, so was Kevin. I think I will take my car to Van Nuts Dealership instead of anywhere else that I’ve used to take it. Thank you all so, so much. More

by parisouz Verified Customer Verified Customer

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The service that Gabriela gives to me is beyond exceptional. She makes sure my car is in and out of the shop fast and she also makes sure it’s washed. Amazing work ! exceptional. She makes sure my car is in and out of the shop fast and she also makes sure it’s washed. Amazing work ! More

by KAVAOROZCO Verified Customer Verified Customer

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Gabbi is always helpful and accommodating. She sometimes goes out of her way to give me an update in the status of the work being done. She sometimes goes out of her way to give me an update in the status of the work being done. More

by mariaraz17 Verified Customer Verified Customer

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Adolfo is the greatest. He greeted me when I arrived. However, even though the staff was not busy, I had to ask for someone to assist me. When I walked in, I wasn't acknowle He greeted me when I arrived. However, even though the staff was not busy, I had to ask for someone to assist me. When I walked in, I wasn't acknowledged; the staff was either drinking coffee, laughing, or on their phones. More

by QUEENJJCW Verified Customer Verified Customer

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Attentive, timely, welcoming is how I would describe Gabby’s attention to the customer. Always considerate in giving you not just updates on the progress of your car but estimates in length that are re Gabby’s attention to the customer. Always considerate in giving you not just updates on the progress of your car but estimates in length that are respectful to a persons time throughout their day. More

by tcbuckley23 Verified Customer Verified Customer

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Everything went very well. I was waited on right away and the service only took an hour rather than two. Gabriela was very professional and courteous. The customer lounge was c I was waited on right away and the service only took an hour rather than two. Gabriela was very professional and courteous. The customer lounge was comfortable and I appreciated the coffee machine. Jesus Penaloza installed my newly purchased security cover in the hatchback--much appreciated! I will contact Gabriela from now on as my service advisor and was happy to note her cell phone is on her business card. I recommend this dealership highly. More

by suemack Verified Customer Verified Customer

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Sadly, everyone who works here seems angry, unhappy, or lacking basic customer service skills. You drop your car off and the technicians apparently work on cars 1st come 1st served. What's the point of an lacking basic customer service skills. You drop your car off and the technicians apparently work on cars 1st come 1st served. What's the point of an appointment then? I might as well just show up when they open! The result of this systems is having to bring the car back on another day for the actual repair after an end of the day diagnosis. It isn't user friendly, they aren't customer focused and I can only imagine how awful it must be to work there if this is how they treat their clientele. Additionally, you have to reach out to your service advisor. No initiative on their part to contact you. It's disappointing all around. More

by LEAFLover Verified Customer Verified Customer

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