

Dealership Experience
8 mos
Specialties & Trainings
Ford Certified Service Advisor
38 Reviews
Write a Review38 Reviews of Garrett Cook
October 19, 2025
1 They were not informing at all they told me about three days to do the recall i waited a weak i called them Garrett told me he would check with the technician and let me know he never did call me back i wa days to do the recall i waited a weak i called them Garrett told me he would check with the technician and let me know he never did call me back i waited another week I called back he told me they had ordered the part I called back on the third week he said the part they ordered came in broke they had to order another one I called back the fourth week they said it would be ready on Friday called them back on Friday he had to check with the technician called me back and said my car was ready I got dropped off right after lunch it wasn't my car that was ready it was someone else's car called to get picked back up he said my car would be ready before they closed he never did call me so on Monday I called back down there Garrett said the technician could not figure out the problem More
Other Employees Tagged: Garrett Cook
October 04, 2025
Extremely Great Customer Service Great Communication Attentive To Details On Repair Very Knowledgeable Very Informative Attentive To Details On Repair Very Knowledgeable Very Informative More
Other Employees Tagged: Daniel Milczanowski, Alex Roberts
October 03, 2025
Very helpful service is reliable kind employees and they get the job done. Respectful workers. get the job done. Respectful workers. More
Other Employees Tagged: Daylon Lott
September 24, 2025
they took one month to get approval from Ford. Dealership did a great job of keeping me informed. Dealership did a great job of keeping me informed. More
Other Employees Tagged: Jordan Nichols, Alex Roberts, Kevin Castillo, Adam Reynolds, Wade Page, Daylon Lott
September 20, 2025
Garrett is a good service advisor. The dealership is a good dealership. I believe that the dealership needs to spend more time with employees explaining what things are actually of The dealership is a good dealership. I believe that the dealership needs to spend more time with employees explaining what things are actually offered to customers. More
Other Employees Tagged: Daniel Milczanowski, Trent Gonzales
September 04, 2025
Good staff, friendly and helpful. They have gone above and beyond to help me fix my vehicle! They have gone above and beyond to help me fix my vehicle! More
Other Employees Tagged: Jarrett Carter, Daniel Milczanowski, Alex Roberts, John Bragg, Luke Farmer, Kevin Castillo, Bruce Hendrix, Mike Moulton , Aaron Pozos
September 02, 2025
Great respect for my time. I would not be happier Thanks goes to the whole customer service department I would not be happier Thanks goes to the whole customer service department More
Other Employees Tagged: Alex Roberts
September 02, 2025
Very good, very nice, much success. Happy with service, happy with oil, happy with canton ford! Happy with service, happy with oil, happy with canton ford! More
Other Employees Tagged: Jordan Nichols, Daniel Milczanowski, Alex Roberts, John Bragg, Kevin Castillo, Trent Gonzales, Adam Reynolds, Wade Page, Daylon Lott