Dealership Experience
1 yr, 2 mos
Specialties & Trainings
Ford Certified Service Advisor
85 Reviews
Write a Review85 Reviews of Garrett Cook
January 13, 2026
Any service or maintenance that needs to be done, I can get in within a day or two. Everyone is always so friendly and helpful. Garret and Alex are very professional and friendly and amazing at their jobs! get in within a day or two. Everyone is always so friendly and helpful. Garret and Alex are very professional and friendly and amazing at their jobs! Thank you! More
Other Employees Tagged: Garrett Cook
January 13, 2026
Any service or maintenance that needs to be done, I can get in within a day or two. Everyone is always so friendly and helpful. Garret and Alex are very professional and friendly and amazing at their jobs! get in within a day or two. Everyone is always so friendly and helpful. Garret and Alex are very professional and friendly and amazing at their jobs! Thank you! More
Other Employees Tagged: Garrett Cook
January 10, 2026
It was absolutely amazing and I would highly recommend anyone who's looking for a car to go there first. I also love the service department and the fact that the dealership always goes the extra mile anyone who's looking for a car to go there first. I also love the service department and the fact that the dealership always goes the extra mile More
Other Employees Tagged: Garrett Cook
January 09, 2026
Got the car fixed in a few days unlike Bronson ford in Athens that takes months to fix a vehicle. Plus they do work that I didn't request and make you pay for it. Canton ford is by far the best dealership Athens that takes months to fix a vehicle. Plus they do work that I didn't request and make you pay for it. Canton ford is by far the best dealership More
Other Employees Tagged: Garrett Cook
December 28, 2025
Had Garrett and a tech check out my transmission issues but unfortunately, the warranty wouldn't cover the price. The only issue I had was there was no wiggle room to help out on price. Other than that, no but unfortunately, the warranty wouldn't cover the price. The only issue I had was there was no wiggle room to help out on price. Other than that, no issues that I seen or had. More
Other Employees Tagged: Garrett Cook
December 24, 2025
Polite and efficient. All aspects of my car buying experience was dealt with efficiency and transparency. All aspects of my car buying experience was dealt with efficiency and transparency. More
Other Employees Tagged: Jordan Nichols, Jarrett Carter, Alex Roberts
December 09, 2025
Great service The service department is always courteous and provides great service The service at Canton Ford department is always courteous and provides great service. and provides great service The service at Canton Ford department is always courteous and provides great service. More
Other Employees Tagged: Garrett Cook
November 17, 2025
The staff was great. No problems there, even after I called them almost every 2 weeks for update on motor and parts being shipped to them. Garrett was very patient. I No problems there, even after I called them almost every 2 weeks for update on motor and parts being shipped to them. Garrett was very patient. I asked him to tell Ford there was an old lady in Fruitvale that was not happy and to hurrybit up! Wish Ford could have been on top of their job in getting motors and defect parts for 2019 Ecosports to dealerships. Took my car in on Aug 21 and didn't get it back until Oct 29. A wait of over 2 mos is not acceptable, no car, but 2 payments had to still be paid! Ford should provide rent car as soon as cars are turned in to dealerships! Sure, they'd reimburse you for a rental car, up to $50 per day, but only for 30 days. I opted out of that deal because I could not pay rental fees and wait for Ford to reimburse me. Who knows how long that would take?! I say all this to alert 2019 Ecosport owners about this recall. This was, by the way, the 4th engine in my car! The engineers of this model's engine should be terminated, if not already. More
Other Employees Tagged: Jordan Nichols

