Garrett Esse
Garrett Esse at Zimbrick Buick GMC

Garrett Esse | Page 3

Service Consultant

Zimbrick Buick GMC

5402 High Crossing Blvd
Madison, WI 53718

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50 Reviews
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50 Reviews

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50 Reviews of Garrett Esse

November 30, 2023

Dealership Rating
Employee Rating

Okay Pleased with service. Timing was good. Fit well into my schedule. All was well. More

by jameselectricllc
Recommend Dealer
Yes

Other Employees Tagged: Garrett Esse

Nov 30, 2023

Zimbrick Buick GMC responded

Thank you for the 5-Stars!

November 30, 2023

Dealership Rating
Employee Rating

Great I came a little early before opening time and they went out their way to open door early More

by Luna.eddie05
Recommend Dealer
Yes

Other Employees Tagged: Garrett Esse

Nov 30, 2023

Zimbrick Buick GMC responded

Thank you for the 5-stars!

November 27, 2023

Dealership Rating
Employee Rating

Always well taken care of by Zimbrick GMC East service department! Peace of mind having my truck serviced by their experienced, certified technicians. More

by Lkwick
Recommend Dealer
Yes

Other Employees Tagged: Garrett Esse

Nov 27, 2023

Zimbrick Buick GMC responded

Thank you!

November 26, 2023

Dealership Rating
Employee Rating

Everything went well. Very satisfied I will be coming back to zimbrick for further service when needed. More

by TENICKEL
Recommend Dealer
Yes

Other Employees Tagged: Garrett Esse

Nov 27, 2023

Zimbrick Buick GMC responded

Thank you for the review! We look forward to seeing you again!

November 26, 2023

Dealership Rating
Employee Rating

Did a great job , everyone was very nice . The building was clean and welcoming for there custmets. More

by JARORTVEDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2023

Zimbrick Buick GMC responded

Thank you for the 5-Star review!

November 23, 2023

Dealership Rating
Employee Rating

I came in for undercoating treatment, but got a check engine light on my way to the dealership. Zimbrick did a lovely job of taking care of the added issue More

by BC7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Gordee , Casey Starin

Nov 27, 2023

Zimbrick Buick GMC responded

Thank you! It's great to hear we got that taken care of while you were in, see you again next time!

November 17, 2023

Dealership Rating
Employee Rating

They disregarded an appointment and their responses are not acceptable. Their policy of cramming in walk in/waiters while ignoring appointment times is not acceptable More

by Jon64
Recommend Dealer
No

Other Employees Tagged: Garrett Esse

Nov 22, 2023

Zimbrick Buick GMC responded

I sincerely apologize for your frustrations. When you dropped your car off the night before for your appt., there were no notes on your night drop envelope that you were expecting your vehicle back a certain time. There was no mention of needing it completed at a certain time when we made contact with you. I tried to explain to you how our appt. system works, but you didn’t give me a chance to explain our process that works, and we have been using for years. You have been servicing with us for years, and we certainly appreciate your business and would like the opportunity to explain in detail on how we schedule our drop off cars as well as the cars customers are here waiting for. 2 different schedules, and they both work very differently but also very efficiently.

November 17, 2023

Dealership Rating
Employee Rating

Always do a great job. I would highly recommend them for any of your vehicle needs. More

by TRW100
Recommend Dealer
Yes

Other Employees Tagged: Garrett Esse

Nov 17, 2023

TRW100 responded

I would highly recommend them for any of your vehicle needs.

November 09, 2023

Dealership Rating
Employee Rating

Zimbrick GMC Eastside Madison are the nicest people ever. Their sales staff will do anything for you and help you with anything you need. Andy Hammond was my salesman and he went out of his way to make sure More

by GMC To the bone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2023

Zimbrick Buick GMC responded

Thank you so much! We appreciate the honest review and hope you enjoy your new vehicle!

October 31, 2023

Dealership Rating
Employee Rating

Disappointed with cost of repairs, communication, and worked performed. Still having issues with gears not displaying correctly Beyond disappointed. More

by Philpope.mobiletech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

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