Gary Escoto | Page 6

Every time I come to this dealership, I have an amazing experience. Everyone takes the time to explain things to me that I don't understand. So far a great experience. experience. Everyone takes the time to explain things to me that I don't understand. So far a great experience. More

by rowenamartinez09 Verified Customer Verified Customer

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The only reason I give them a one is I can not give them a 0. On Monday, 3/27, I called the dealership at 9 am. I spoke with Louis, one of the salesmen. I told Louis that I was interested in a 2017 Jeep a 0. On Monday, 3/27, I called the dealership at 9 am. I spoke with Louis, one of the salesmen. I told Louis that I was interested in a 2017 Jeep Wrangler with exact description. Louis put me on hold and came back and said he had pulled the key. We scheduled an appointment for 5:30 pm. About 4:00 I got a call verifying my appointment to look at the 2017 Jeep I had requested. We arrived at 5:35 pm and was immediately informed that the vehicle I had requested to view had been taken to auction earlier in the day. They went on to say we have another 2017 Jeep but it is more expensive. This is nothing less than bait and switch. The manager then stated he was going to get the vehicle back and I would hear something on 3/28. I heard nothing. On 3/29 at 8:00 am I called and was told they would not get the vehicle back but I could look at the other Jeep but it was more expensive. There was no offer to even try to work with me. I drove about 30 minutes which is not horrible but it is Inexcusable that I scheduled an appointment and they called to confirm less than 2 hours before and did not have the common courtesy to say the vehicle is no longer available. Watch out and be warned if you deal with this dealership. More

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My experience from start to finish was very pleasant. I didn’t feel hassled and felt very comfortable expressing what I wanted and my concerns. Overall I feel very excited about my purchase and very sati I didn’t feel hassled and felt very comfortable expressing what I wanted and my concerns. Overall I feel very excited about my purchase and very satisfied with Neil and his team. More

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King Davis was great! He was kind and very helpful. He did everything in his power to make sure that I left happy. I’d give him 21 stars if I could! He was kind and very helpful. He did everything in his power to make sure that I left happy. I’d give him 21 stars if I could! More

by kendra_fortson Verified Customer Verified Customer

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I was not informed or offered to have additional work performed that was mentioned on my receipt. performed that was mentioned on my receipt. More

by LOWERY22 Verified Customer Verified Customer

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Everyone was super helpful, especially Mrs. Rose. Michael was also very helpful. Would definitely recommend this dealership to others. Rose. Michael was also very helpful. Would definitely recommend this dealership to others. More

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From the time I arrived to the time I left, I was treated with the up most respect and it felt like home..great gentlemen that helped me and went above and beyond to make sure I got the truck I wanted at the with the up most respect and it felt like home..great gentlemen that helped me and went above and beyond to make sure I got the truck I wanted at the monthly payment I was looking for...very honest dealership More

by JASONMCKINLEY35 Verified Customer Verified Customer

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I had the pleasure of working with Rose and her team. This is my 5th purchase from this dealership and I can’t tell you how awesome my experience was. It was painless and actually enjoyable. I was not pr This is my 5th purchase from this dealership and I can’t tell you how awesome my experience was. It was painless and actually enjoyable. I was not pressured at all from anyone to purchase or to buy beyond my means. Thanks again Toyota and Rose. More

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Good experience with David Washington- very personable and professional. Highly recommend this dealership! Love my new vehicle! and professional. Highly recommend this dealership! Love my new vehicle! More

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Mallory exudes positivity, trust, and someone that you know is in it for the right reasons. know is in it for the right reasons. More

by Wendy Brown Verified Customer Verified Customer

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