Gary Gardner | Page 10

The dealership is ok. The service Department is top notch...the sales staff was so so...and the finance manager is something else...but expected notch...the sales staff was so so...and the finance manager is something else...but expected More

by HIGGIE888 Verified Customer Verified Customer

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Very dissapointed. Had an oil change and service done. Had to bring the truck back as it was leaking oil very bad. Evidently the mechanic didn't take the old oil filter gasket off and installed the new Had to bring the truck back as it was leaking oil very bad. Evidently the mechanic didn't take the old oil filter gasket off and installed the new filter along with the new gasket. Not good. My engine was completely covered with oil and my barn floor now has a huge oil stain on it. My wife and I worked for two straight hours to try and get the floor clean but to no avail. Have to live with it now. Drove to Cody Wyoming last week with the camper and the yellow check engine light came on. Never did it before. All the gages read fine. Truck ran fine. Checked all the plugs under the hood and one snaped in a little bit near where the oil filter is. The yellow check engine light went off and never came on while in Cody and never came on the entire trip back. Started the truck up one morning while in Cody and the "Preform Service" alert came on. Evidently the mechanic never reset it. Had to google the steps to reset it myself. This is the second time Cowboy Dodge never reset it. Really considering on changing where I have my truck serviced. Should not be a hassle. Kirk More

by Kirk Verified Customer Verified Customer

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Excellent customer service. Completed much faster than expected. Very professional under the circumstances of COVID 19. Everyone was wearing masks and very considerate under the circumstances. expected. Very professional under the circumstances of COVID 19. Everyone was wearing masks and very considerate under the circumstances. More

by DAN@THORMODSGAARD.ORG Verified Customer Verified Customer

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Working with Zach was great! There were a few bumps at the beginning but he worked it out and I am loving my new Wrangler!! the beginning but he worked it out and I am loving my new Wrangler!! More

by NFOX623 Verified Customer Verified Customer

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They did a wonderful job replacing the clutch, flywheel, and rear pinion seal on my BMW 335xi. Labor was reasonably priced, work completed quickly, and I have had no issues with the car since! The managemen and rear pinion seal on my BMW 335xi. Labor was reasonably priced, work completed quickly, and I have had no issues with the car since! The management, service advisors, and mechanic I interacted were all very friendly and helpful throughout the process. More

by Nick Verified Customer Verified Customer

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Outstanding service provided by the service dept for my 2019 jeep Cherokee. Everything about the visit was perfect and I will return next time with my vehicle 2019 jeep Cherokee. Everything about the visit was perfect and I will return next time with my vehicle More

by JPMCHIEF1 Verified Customer Verified Customer

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Friendly and courteous dealership. Vehicle was ready when promised. Vehicle was also checked for any open factory recalls. I’ll definitely return for my next service. promised. Vehicle was also checked for any open factory recalls. I’ll definitely return for my next service. More

by Jakgreen33 Verified Customer Verified Customer

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Only thing I had a problem with is the fact it only takes 5 minutes to change a battery and I had to leave my pickup. And was charged 30 dollars for an hour of work. It think its bull shiit 5 minutes to change a battery and I had to leave my pickup. And was charged 30 dollars for an hour of work. It think its bull shiit More

by Lou Ann Ehmke Verified Customer Verified Customer

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Great new customer experience with the new ownership. I have been purchasing vehicles up at Dave Smith Motors in Idaho because their pricing is hard to beat. I was just about to make another trip up ther I have been purchasing vehicles up at Dave Smith Motors in Idaho because their pricing is hard to beat. I was just about to make another trip up there and my son asked me go call Cowboy Dodge in Cheyenne and go over the deal with them to see if they could beat it. I was sceptical but I did call and talked to Mike Harrison. He told me to come down because they were under new ownership and it was possible they could beat the Dave Smith deal. To my surprise Cowboy Dodge was able to do it and I was happy not to make that long trip to Kellog, Id. I am happy I was able to purchase local and am the proud new owner of a new Ram Longhorn edition very nice truck. More

by GREG.BATES Verified Customer Verified Customer

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The service department I really like. They are really good there. Bit I will never buy another vehicle from cowboy dodge. The salesman I had was wonderful. The deal I got for my trade was absolutely terr good there. Bit I will never buy another vehicle from cowboy dodge. The salesman I had was wonderful. The deal I got for my trade was absolutely terrible. I got taken on that. More

by SMITTYUPCON Verified Customer Verified Customer

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