"North Coast Redefined My Used Car Experience"
I have always dreaded buying a used car. North Coast Auto Mall changed my mind about the whole process.
My positives: the vehicle I was interested was actually In stock when I showed up, Gary my sales associate helped me look at other comparables without pushing a higher vehicle, my trade in was in line with KBB value, Nick went over the extended plans with me without being pushy and trying to upsale when it wasn’t in my budget, vehicle was prepped and detailed nicely.
My negatives: waiting for paperwork process to finish the deal. I understand this is a first come first serve and it takes time to get everything prepped so not much you can do about that. One positive is that the finance guy who steered me thru the contract and paperwork was great and explained every document without over explaining.
Very pleased with my experience and will return to North Coast in the future.
- Nelly Gertsburg
Exceptional service and trust worthy staff. Gary and Nick are the best. I'm so happy with my new car, and really glad I came here.
"Buying made easy!"
Wasn't planning on buying a different car, but the old car had retirement plans for the winter. Seen this dealership on the web and noticed how great proved their cars were compared to other dealerships. Same cars at a better price. So decided to make the 70 mile trip. Walked in was greeted by salesman Gary Gerts. He was wonderful and very helpful. We had no appointment but he made us feel like we were his number one client. He went out got the cars we were interested in, warmed them up and scraped all the ice and snow off. One of the best sales guys I dealt with. Alex in finance made the buying fast and easy. I would definitely up from again.
Gary was great he help me and my family I have an awesome experience and would recommend him and this place to everyone Grat job great team.
"A nice friendly and courteous experience"
It was a pleasant experience staff was nice and friendly not pressured or pushed it all made me feel very comfortable with purchase of my vehicle
"Easy and fast"
This is the second time I have bought a car from North Coast Auto. I am a repeat customer! When my teen starts shopping for a car... I will be at this car dealership again. The prices are the lowest in the industry. The whole process is great. Good customer service, stand behind their word, and no pressure sales. I’ve been to the big new car dealerships and that usually takes 5-6 hours to buy a car ...... Completely exhausting. A couple hours is all it takes for this company. I am a picky buyer and take a while to make a decision, Gary was always patient with me and never pressured me into anything. They are down to earth without all the sugar coating. I will be back! Love this place!
Gary was very friendly and helpful he try his best for us to be comfortable buying a car
He show everything about car and tell us what to do
These guys are good. Although is busy they make it feel like you are the only one there. Excellent customer orientation and great service. Took time to understand my concerns and eventually ended up buying a good car at a very affordable price.
"Great experience "
Purchased A 2013 Navigator L from Brooke and she was fantastic! Between her and Nick they were able to take care of my needs for a new vehicle. Would recommend these two for your used auto needs! Thanks again!
"Nicole G is a boss"
Nicole was a complete professional and I would highly recommend her and North Coast Auto Mall to my friends and family. My dealings were hassle free and absolutely wonderful. 10/10!!