Gary Thomas
Gary Thomas at Walser Burnsville Mazda

Gary Thomas

Walser Burnsville Mazda

14720 Buck Hill Road
Burnsville, MN 55306

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4.7
24 Reviews
4.7

24 Reviews

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24 Reviews of Gary Thomas

November 11, 2026

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Employee Rating

The folks at Walser Mazda service are the best in the business. Especially Nick Halvorsen More

by nick.halvorsen
Service Price Transparency
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Recommend Dealer
Yes
Nov 11, 2026

Walser Burnsville Mazda responded

Your kind words about our service team mean a lot to us. We’re glad you were so pleased with the service on your INFINITI FX45. Walser Burnsville Mazda Team

November 08, 2026

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The service was quick and efficient with friendly staff. Also the courtesy vehicle was very convenient even though I needed only 4 More

by MHOUSE832000
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Recommend Dealer
Yes

Other Employees Tagged: Joshua

Nov 08, 2026

Walser Burnsville Mazda responded

We're pleased your Mazda CX 9 service was handled promptly and that our staff made you feel welcome. It's also good to hear the courtesy vehicle was helpful. Walser Burnsville Mazda Team

November 07, 2026

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Great service easy to work with! Exceptional customer service with a smile! Smooth buying experience More

by karicameron1
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Recommend Dealer
Yes
Nov 07, 2026

Walser Burnsville Mazda responded

We're happy our team was approachable and made purchasing your Mazda CX-50 feel straightforward. Thank you for the five-star rating! Walser Burnsville Mazda Team

November 04, 2026

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walser mazda has good deals there customer service is excellent i recommend you contact them for to and visit mazda More

by FatumaHas12
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Recommend Dealer
Yes
Nov 04, 2026

Walser Burnsville Mazda responded

Your recommendation means a lot to our team. We’re happy you felt well cared for during your new Mazda CX-5 purchase. Walser Burnsville Mazda Team

November 04, 2026

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The sales team did a great job of helping me through all the paperwork needed to purchase a vehicle. More

by Stephanie
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Recommend Dealer
Yes

Other Employees Tagged: Chris King

Nov 04, 2026

Walser Burnsville Mazda responded

Our sales team was happy to guide you through the paperwork for your Subaru Crosstrek purchase. Thank you for the five-star rating! Walser Burnsville Mazda Team

November 04, 2026

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Friendly, kept me informed, no pressure sales I like the video as well, allows you to see what they checked More

by DFLODEEN
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Recommend Dealer
Yes
Nov 04, 2026

Walser Burnsville Mazda responded

The video gave you a clear look at what we checked on your Mazda CX-5. We're glad you felt well informed and at ease with our team, without any sales pressure. Walser Burnsville Mazda Team

November 03, 2026

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It was a easy experience with the person I met with and the place was very welcoming More

by dfbender88
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Recommend Dealer
Yes

Other Employees Tagged: Joshua Davitch

Nov 03, 2026

Walser Burnsville Mazda responded

We're glad your new Mazda3 purchase felt straightforward and that you felt comfortable with our team and in our showroom. Walser Burnsville Mazda Team

October 30, 2026

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The dealership had my car for 2 weeks (this was the second time they’ve had it) and not only could they not figure out what was wrong but I ended up with multiple door dings on my car. It’s very frustr More

by damon11
Service Price Transparency
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Recommend Dealer
No
Nov 02, 2026

Walser Burnsville Mazda responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Walser Burnsville Mazda Team

October 28, 2026

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Employee Rating

Chris, my sales representative, was very thorough and helpful. After test driving a couple cars, we looked all the similar cars on line. His attention to detail when explaining the car and paperwork wa More

by sraelofgren
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Trade-in Experience
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Recommend Dealer
Yes
Oct 28, 2026

Walser Burnsville Mazda responded

Your trust in our sales associate means a great deal to us. We’re glad you felt supported while comparing options for your Mazda CX-30 purchase and found the explanations of the vehicle and paperwork so helpful. Walser Burnsville Mazda Team

October 24, 2026

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Employee Rating

The video I received from the service department was very helpful and told me all I needed to know about my vehicle, however, I do have one complaint. After the battery was replaced, which initially was the More

by s.tate48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dani Platteter

Oct 26, 2026

Walser Burnsville Mazda responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Walser Burnsville Mazda Team

Oct 26, 2026

s.tate48 responded

Obviously, you did not read my review. My experience didn’t exactly go well. The PSI on all four tires were low (PSI was 29 vs 36), and I requested a regular service check up when I spoke to someone from the service department.

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