Genaro Mendoza

The truck took a year and a half to arrive. The 23 is still lost in space somewhere. But the dealer did their best to help. Fords ordering process was a nightmare. But in the end, the dealer li The 23 is still lost in space somewhere. But the dealer did their best to help. Fords ordering process was a nightmare. But in the end, the dealer lived up to everything they promised. The price was what was expected and when the truck got here it was better than I expected. I would definitely go back the next time and get something I can see and feel. All in all it was worth the wait. More

by SIGLANDOE Verified Customer Verified Customer

Report | Print

Thank you, Tom Denchel Prosser! !! I cannot say enough positive about this Dealership or come up with all the right words. I would and will highly recommend this dealership to every !! I cannot say enough positive about this Dealership or come up with all the right words. I would and will highly recommend this dealership to everyone. No pressure here at this dealership just superb service, caring attitudes, and down to earth personal service, in every aspect of purchasing a vehicle. I would like to take this opportunity to commend and Thank several people for there outstanding customer service, by going above and beyond to make sure my trade in and purchase went flawlessly. I have purchased numerous vehicle in my 68 years of life and this by far was the best and smoothest purchase ever. Mike Gonzalez (General Manager) and David Gonzalez (General Sales Manager) were both pleasant, open, cordial and most of all professional in putting this fantastic deal together for me, I will forever be thankful. Then I have to thank Jordan Bogart (Finance Manager) for taking his time, having patience with me and explaining everything to with me. Then there are my two Salesmen, Genaro Mendoza and Mikey Gonzalez who both also went the extra mile helping with all the details and putting up with my endless requests More

Report | Print

i wish i would have had a cell phone to send pics to the dealer as i have a one of a kind brandy metallic reg cab short box 4x4 2016 2 lt chev with 38500 miles but didnt get an offer thanks dealer as i have a one of a kind brandy metallic reg cab short box 4x4 2016 2 lt chev with 38500 miles but didnt get an offer thanks More

Report | Print

Excellent Buying Experience The attitude and culture this dealer has established is impressive. Each person I dealt with was respectful, un-patronizing, patient and focused on sa The attitude and culture this dealer has established is impressive. Each person I dealt with was respectful, un-patronizing, patient and focused on satisfying my needs in the process of buying a used truck from them. They really went above my expectations in terms of their willingness to negotiate with me as well as their willingness to help me get my original truck back to my home when I drove the new (to me) truck off the lot. This was the second vehicle I have bought after locating it via the internet and this experience was so much better than the first. This dealer seems to understand that long term customer relationships can be created and maintained even for internet sales. More

Report | Print

Lots to look at. Genaro great sales man very helpful and attentive Singning paperwork was very fast and well explained.. While our new truck ws getting washed and re Genaro great sales man very helpful and attentive Singning paperwork was very fast and well explained.. While our new truck ws getting washed and ready. More

Report | Print

First Time Buyer Genaro was awesome! He was very informational and found us a great deal! Will definetly be recommending friends and family! Thank you aga Genaro was awesome! He was very informational and found us a great deal! Will definetly be recommending friends and family! Thank you again for the outstanding Customer Service More

Report | Print

Welcoming, understanding, knowledgeable, trustworthy Genaro was a patient, professional, and kind salesman. Jose helped answer all of our financial questions. We enjoyed working with their team and will Genaro was a patient, professional, and kind salesman. Jose helped answer all of our financial questions. We enjoyed working with their team and will be back for future car purchases. More

Report | Print

Extremely helpful Genaro Mendoza was my salesperson and spent a lot of time explaining everything about the Ford Escape I was interested in. He made every effort to sh Genaro Mendoza was my salesperson and spent a lot of time explaining everything about the Ford Escape I was interested in. He made every effort to show me how all the technical parts of it. He and his manager were very friendly, considerate and respectful. I would recommend Tom Denchel’s Ford Country to everyone. More

Report | Print

Honda Excellent customer service, Genaro listened to our needs & made our buying experience quick & pleasant...thanks for such an amazing experience...I d Excellent customer service, Genaro listened to our needs & made our buying experience quick & pleasant...thanks for such an amazing experience...I definitely recommend everyone to visit Genaro for your next car purchase ... More

Report | Print

Good service Genaro ( Big -G ) and the rest of the crew did an awesome job. It wasn't a big sale but they treated me like was,fast friendly service they really hel Genaro ( Big -G ) and the rest of the crew did an awesome job. It wasn't a big sale but they treated me like was,fast friendly service they really helped me and my family out. More

Report | Print